Community Impact Specialist

Community Medical Services•Prescott Valley, AZ

About The Position

Community Medical Services (CMS) is hiring a Community Impact Specialist to support patients recovering from opioid and other substance use disorders. The role fosters relationships with community partners and serves as a key point of contact for coordinating care between opioid treatment program clients and community agencies. The specialist supports clinic staff in providing a safe place for people beginning their recovery journey. The position works with community coalitions, health homes, sister agencies, specialty providers, local hospitals and clinics, law enforcement, and fire and EMT services. Work may take place at any CMS clinic, in community-based settings, at a correctional health facility, or inside a transport vehicle. The specialist also supports special populations and projects, resolves client altercations and crisis episodes, and works with the project management team on program development and implementation. Documentation must be completed within 24 hours of the shift. CMS is a CARF-accredited addiction treatment program providing outpatient medication-assisted treatment and individual and group counseling. Headquartered in Arizona, CMS has more than 70 treatment clinics in 14 states. The organization states that it is an equal employment opportunity employer and that reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Experience in substance abuse rehabilitation and/or opioid treatment programs is preferred.
Bilingual ability is preferred.
Ability to travel within the region, including to all CMS locations as needed.
Cultural competence and sensitivity to individualized client treatment needs.
Valid driver's license and Motor Vehicle Clearance, including a satisfactory driving record for 39 months.
Sensitivity to the needs of individuals in substance abuse treatment.
Ability to interact with clients in a friendly, helpful, and courteous manner.
Comfort working in a wide range of settings, including CMS clinics, community-based settings, a correctional health facility, and transport vehicles.
Knowledge of community resources, including food stability, housing, recovery stability, employment, benefits, inpatient MAT-friendly recovery services, shelters, emergency services, primary care providers, and services for special populations.
Passion, humility, integrity, and a positive attitude.
Ability to complete documentation within 24 hours of the shift.

Nice To Haves

Experience in substance abuse rehabilitation and/or opioid treatment programs.
Bilingual ability.

Responsibilities

Identify and access community resources for clients.
Provide timely and accurate documentation of client and agency encounters, care coordination, outreach activities, presentations, and meetings.
Maintain outreach program data in multiple databases, including QuickBase, Kipu, and CRM.
Coordinate care with partner systems and provide documentation as requested by system partners.
Provide support, including intake documentation, to special populations and projects.
Resolve client altercations, manage crisis episodes, and assist with conflict resolution.
Attend provider and community meetings to advocate, educate, and support relationships with system partners.
Work with the project management team to support program development and implementation.
Receive and process referrals for community support from CMS clinics and community system partners.
Complete documentation within 24 hours of the shift.
Travel within the region, including to CMS locations as needed.
Foster relationships with community partners, including community coalitions, health homes, sister agencies, specialty providers, hospitals, clinics, law enforcement, and fire and EMT services.