Community Impact Specialist

Community Medical Services • Lake Havasu City, AZ

1d

About The Position

Community Medical Services (CMS) is hiring a Community Impact Specialist to assist patients recovering from addictions to opioids and other illicit substances. The specialist uses experience in substance abuse rehabilitation and opioid treatment programs to foster relationships with community partners, including community coalitions, health homes, sister agencies, specialty providers, local hospitals, clinics, law enforcement, and fire and EMT services.

As a point of contact for coordinating care between opioid treatment program clients and community agencies, the specialist supports CMS clinic staff in providing a safe place for people starting their recovery journey. The role involves working in a range of settings, including CMS clinics, community-based settings, correctional health facilities, and transport vehicles, and may require travel within the region to CMS locations.

The position supports individuals with substance use disorders by identifying community resources, coordinating referrals and care, maintaining documentation and outreach data, assisting special populations and projects, and supporting relationships with community system partners. CMS describes its work environment as supportive, engaging, and fulfilling, with employee contributions valued.

Requirements

• Experience in substance abuse rehabilitation and/or opioid treatment programs (preferred).
• Ability to travel within the region, including to all CMS locations as needed.
• Cultural competence and sensitivity to individualized client treatment needs.
• Valid driver license and motor vehicle clearance, including a satisfactory driving record for 39 months.
• Sensitivity to the needs of individuals in substance abuse treatment.
• Ability to interact with clients in a friendly, helpful, and courteous manner.
• Comfort working in CMS clinic locations, community-based settings, correctional health facilities, and transport vehicles.
• Knowledge of community resources, including food stability, housing, recovery stability, employment, benefits, inpatient MAT-friendly recovery services, shelters, emergency services, primary care providers, and services for special populations.
• Passion, humility, integrity, and a positive attitude.

Nice To Haves

• Experience in substance abuse rehabilitation and/or opioid treatment programs.
• Bilingual.

Responsibilities

• Identify and access community resources.
• Document client and agency encounters, coordination-of-care efforts, and community outreach activities, presentations, and meetings accurately and promptly.
• Maintain outreach program data in multiple databases, including QuickBase, Methasoft, and CRM.
• Coordinate care with relevant systems and provide documentation requested by system partners.
• Provide support, including intake documentation, to special populations and projects.
• Resolve client altercations, manage crisis episodes, and assist with conflict resolution.
• Attend provider and community meetings to advocate, educate, and support system partner relationships.
• Work with the project management team to support program development and implementation.
• Receive and process referrals for community support from CMS clinics and community system partners.
• Complete documentation within 24 hours of shift.

Benefits

• Subsidized medical, dental, and vision insurance.
• Health savings account.
• Short- and long-term disability insurance.
• Life insurance.
• Paid sick, vacation, and holiday time.
• 401K retirement plan with match.
• Tuition and CME reimbursement up to 100%.
• Employee assistance program to support mental health and wellness.
• Ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed