Community Impact + Engagement Specialist

First Nation Group
•Remote

About The Position

This position advances the organization's philanthropic mission by managing digital communications, content creation, marketing, charitable giving initiatives, Foundation programs, events, and community engagement activities. The role oversees day-to-day content across digital channels, including the website, social media, intranet, news articles, and program communications, while supporting nonprofit partnerships, giving campaigns, volunteer opportunities, and Foundation events. Working closely with the Program Engagement + Events Manager, nonprofit and community partners, employees, and internal teams, the Specialist develops and executes engaging content and programs, coordinates projects and stakeholder needs, evaluates outcomes, and recommends improvements to strengthen participation and demonstrate the impact of corporate giving and Foundation activities. This is a full-time, salaried exempt position in a remote office environment, with approximately 25% travel and occasional evening or weekend work as duties require. The position does not supervise other employees.

Requirements

  • Five years of progressively responsible professional experience in a combination of digital marketing, communications or content creation, nonprofit or Foundation programs, philanthropy, employee or community engagement, event management, and/or community outreach.
  • Demonstrated experience independently developing and executing digital content across multiple channels, including social media, websites, email, and internal communications.
  • Strong writing, editing, and visual content development skills, with the ability to adapt messaging for different audiences and platforms.
  • Experience managing multiple concurrent programs, projects, campaigns, events, timelines, stakeholders, and deliverables with limited oversight.
  • Demonstrated troubleshooting, problem analysis, and problem-resolution capabilities.
  • Experience supporting corporate philanthropy, charitable giving, nonprofit, Foundation, or community impact programs and working directly with nonprofit organizations, community partners, sponsors, or external agencies.
  • Experience managing external vendors, creative partners, or agency relationships.
  • Proficiency in Microsoft Office, Canva, WordPress, and Trello, and technical aptitude to learn and use new information systems and digital platforms.
  • Experience working successfully in a remote or geographically dispersed organization.
  • Must pass drug testing.
  • Must communicate effectively verbally and in writing; extensive computer use is required.
  • Must be able to work under supervision and respond appropriately and professionally to supervisor feedback.

Nice To Haves

  • Bachelor's degree in marketing, communications, nonprofit management, business, or a related field is preferred.
  • Experience developing employee engagement, volunteerism, or workplace giving campaigns.
  • Experience developing impact-focused communications, including storytelling, annual reports, program highlights, or donor and partner communications.
  • Experience analyzing digital content, campaign, event, or engagement metrics and using results to recommend improvements.
  • Experience supporting corporate matching gift, charitable giving, sponsorship, or grant-related programs.
  • Self-starter who can work independently and in teams, meet commitments, and operate in a dynamic, fast-paced environment.
  • Proactive approach to issues and problem solving, with strong discipline, attention to detail, and commitment to work quality.
  • Motivation to learn new skills and expand knowledge to improve job performance.
  • Strong verbal and written communication skills, including the ability to communicate with all levels.
  • Commitment to cooperation, confidentiality, and organizational standards.
  • Ability to develop compelling, audience-specific communications that showcase program activities, partnerships, and impact.
  • Ability to create polished, accurate content aligned with organizational and Foundation branding and messaging.
  • Ability to manage projects, events, timelines, logistics, and priorities from planning through execution.
  • Ability to build and maintain effective relationships with nonprofit partners, employees, leadership, and internal and external stakeholders.
  • Ability to coordinate programs that encourage employee participation in charitable giving, volunteerism, and community engagement.
  • Ability to maintain organized processes, documentation, participation data, and reporting across multiple programs.
  • Ability to identify opportunities to strengthen partnerships, improve programs, increase engagement, and advance organizational and Foundation goals.

Responsibilities

  • Create and manage multi-channel content and communications for corporate giving and Foundation initiatives, including social media, news articles, intranet stories, website updates, and webinar engagement.
  • Manage and update Foundation website content in WordPress, ensuring it is current, accurate, engaging, and aligned with organizational priorities.
  • Monitor and analyze content performance and engagement metrics, identify trends and opportunities, and implement improvements to strengthen reach and engagement.
  • Develop and collect stories, testimonials, impact metrics, and other content to showcase giving, Foundation activities, and volunteerism and support annual impact reporting.
  • Manage relationships with external agencies and vendors that support website management and content creation, coordinating projects, timelines, deliverables, approvals, and communications.
  • Support nonprofit and community partnership activities, with the manager serving as the primary relationship lead for strategic partners.
  • Manage sponsorship fulfillment, partnership activities, donations, volunteer engagement, and ongoing communications.
  • Identify content, engagement, and activation opportunities that strengthen nonprofit partnerships and showcase community impact.
  • Manage partnership records, commitments, communications, performance metrics, program documentation, and impact information for reporting.
  • Manage and execute quarterly webinars for nonprofit guests, employees, partners, and others, including pre- and post-event communications, participation tracking, grant distribution, and social media messaging.
  • Plan and execute Foundation-sponsored events and community activities, coordinating logistics for employee volunteers and partner participation.
  • Act as the liaison between internal teams and nonprofit partners for event-related activities.
  • Manage event communications, registrations, sponsorship deliverables, and post-event reporting, tracking participation and measuring engagement outcomes.
  • Lead and support online corporate giving and matching campaigns that encourage employee and partner participation in charitable and volunteer activities.
  • Advise employee-led teams, such as Sales and Local Challenge teams, on donation procedures, reporting, program requirements, creative approvals, and related materials.
  • Facilitate monthly planning and progress meetings with employee-led teams, providing project planning guidance, program oversight, and best practices in accordance with company policies and guidelines.
  • Coordinate donation submissions, acknowledgement communications, and program documentation for employee teams and nonprofit partners.
  • Measure participation, engagement, project outcomes, and program compliance, and recommend program enhancements to leadership and the charitable giving committee.
  • Maintain punctuality and regular attendance, communicate professionally, and follow health, safety, and cleaning protocols established by the work location.
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