Part-Time Retail Associate

FIGS • New York, NY

9d • $18 - $20

About The Position

FIGS is seeking a part-time Community Hub Associate to represent its brand and help deliver a seamless, memorable shopping experience. The role combines customer service on the sales floor with back-of-house operations in the stockroom. The associate supports customers, maintains the in-store environment, and communicates FIGS’ mission to its healthcare-focused community. This position reports to the Store General Manager.

Requirements

• Previous retail and/or stockroom experience with a strong focus on customer service.
• Excellent communication and interpersonal skills.
• Ability to lift 5–50 lbs, unpack and organize inventory, and walk an average of 12,000 steps per shift.
• Basic computer skills and retail math knowledge.
• Experience with POS systems; Shopify preferred.
• Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
• Availability to work on Black Friday and throughout the holiday season, starting the second week of December through the holidays.
• Comfortable in a fast-paced, ever-changing environment.
• Embodies the FIGS brand ethos.

Nice To Haves

• Shopify POS experience.

Responsibilities

• Greet and assist customers, providing product knowledge and guidance on FIGS styles, colors, and sizes.
• Share FIGS’ brand story and mission with visitors.
• Support customer purchases, returns, and exchanges, including online orders placed in-store.
• Help plan and execute in-store events and community initiatives.
• Maintain the sales floor to FIGS standards, keeping products stocked and attractively displayed.
• Receive, inspect, and organize inventory, and maintain an efficient, orderly stockroom.
• Assist with inventory counts, identify replenishment needs, and communicate them to the leadership team.
• Follow store safety protocols and help maintain a safe and secure environment for team members and customers.
• Report potential issues or inventory concerns to management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed