Community Home Care Coordinator

Interim HealthCare of Ellisville, MO • Ellisville, MO

1d

About The Position

Interim HealthCare of St. Louis is seeking a compassionate, organized, and hands-on Community Home Care Coordinator. The role is primarily based at an Independent Living community and serves as a primary contact for residents starting or receiving home care services. The coordinator supports clients and caregivers, builds relationships with residents, families, and community staff, and provides field support and direct care throughout the home care service area when needed.

This is a salaried, full-time position requiring flexibility to meet the needs of the community, clients, caregivers, and daily workflow, including occasional evening or weekend support. The position reports to the Client Care Manager and works closely with office and field teams.

Requirements

• Experience in home care, senior living, caregiving, care coordination, or a related service role.
• Strong communication, organization, problem-solving, and follow-through skills.
• A warm, professional approach to discussing services with prospective clients and families.
• Ability to adapt to changing priorities and take ownership of client and caregiver needs.
• Ability to provide assigned direct care within training and client care plans.
• Reliable transportation and ability to travel throughout assigned home care territories.
• Ability to meet applicable hiring, driving, and training requirements.
• Commitment to client confidentiality, safety, and dependable service.

Nice To Haves

• Experience guiding caregivers and conducting client visits is preferred.

Responsibilities

• Check in with clients, monitor satisfaction and changing needs, address concerns, and coordinate care plan and schedule updates with the office team.
• Conduct home visits and nonclinical care assessments, explain services and rates, complete enrollment paperwork, and coordinate starts of care for new clients.
• Check in with caregivers, observe their work onsite, provide coaching, and communicate about attendance, performance, and safety concerns.
• Meet caregivers at client homes, review care plans and preferences, and help ensure a comfortable first shift.
• Complete caregiver skills assessments and case-specific training for clients with higher care needs; document skills and address gaps before independent assignments.
• Partner with recruitment on staffing needs and fill open care shifts at the community and throughout the service area as needed.
• Build relationships with residents, families, and community staff through events, introductions, outreach, and follow-up.
• Support approved social media activities and invite voluntary, honest client and family reviews.
• Maintain accurate AxisCare documentation, attend weekly office team and supervisor meetings, and follow through on care, staffing, and outreach priorities.
• Provide assigned direct care within training and client care plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed