Community Health Worker - Care Coordination
About The Position
The Community Health Worker (CHW) works closely with community members who have chronic health conditions, substance use or behavioral health diagnoses, are women of childbearing years, and/or face obstacles to obtaining healthcare services. The CHW helps clients find community resources that reduce barriers to care and supports clients in understanding their health conditions. The position provides customer service to internal and external customers in accordance with Franklin County Public Health’s mission, core values, and purposes. The position may be hired at the Community Health Worker in Training, Community Health Worker I, or Community Health Worker II level. The role includes outreach and enrollment, connecting eligible Central Ohio Pathways HUB participants with FCPH programs and culturally tailored interventions, identifying barriers to care, providing basic health education, and sharing health information in the community. The CHW may also perform assigned public health emergency response duties and participate in preparedness training and drills. This is a non-exempt position.
Requirements
- High school diploma or equivalent.
- Community Health Worker in Training: must obtain Community Health Worker certification within the first year of employment.
- Community Health Worker I and II: Community Health Worker Certification.
- Community Health Worker I and II: knowledge of and proficiency using an Electronic Health Record system.
- Ohio Driver's License.
- Community Health Worker II: three years of experience as a Community Health Worker or working in a community health, public health, or community education setting.
- Applicants offered positions must submit to and pass a drug and alcohol screen before beginning work.
- Employees must be non-tobacco users as a condition of employment.
Nice To Haves
- Bilingual communication.
- Community Health Worker in Training: experience in community health coordination or navigation.
- Community Health Worker I: experience working in community health, social work, public health, or community education.
- Community Health Worker II: associate's degree in public health, public administration, social work, or another human services-related field.
Responsibilities
- Conduct neighborhood outreach and client enrollment activities with vulnerable and underserved populations.
- Link eligible Central Ohio Pathways HUB participants to FCPH programs and culturally tailored interventions.
- Identify barriers to care and services, including barriers related to education, transportation, housing, health insurance, understanding procedures, and language.
- Educate clients about preventive healthcare and provide basic education to support understanding of their health conditions.
- Attend local events and disseminate health-related information within the community.
- Interact effectively and professionally with people of all ages and diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities.
- Perform public health emergency response duties as assigned and consistent with job classification and training.
- Participate in Department and community emergency response training and drills in support of disaster preparedness.
- Perform other related duties as assigned.
Benefits
- Schedules to support work/life balance.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Employee assistance program.
- Flexible spending account.
- Life insurance.
- Short- and long-term disability options.
- Vacation time.
- Personal time.
- Sick time.
- Paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
