Community Health Worker, Full Time, Hidden Valley Lake

Adventist Health

20d

About The Position

The Community Health Worker assists patients and families in navigating and accessing community services and other resources. The role advocates for individual and community health needs, provides direct services such as mammogram and diabetes screenings during community outreach, and supports staff in helping patients adopt healthy behaviors. The position helps promote, maintain, and improve the health of community patients and their families, and works under direct supervision. It is represented by RCHEA. The role helps connect patients to care and local services through interpretation and translation support, culturally appropriate health education, intake interviews, referrals and enrollment, eligibility determination, follow-up, application assistance, goal-setting, appointment support, and transportation resources. The Community Health Worker builds trusting relationships with patients and families, communicates patient progress to management, and works closely with medical providers to help ensure comprehensive, coordinated care. Adventist Health Clear Lake is a 25-bed critical access hospital serving Lake County, California, with primary and specialty care clinics throughout the area. Associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

High school education, GED, or equivalent is preferred.
Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.
Successful completion of a Community Health Worker formal training program from an accredited college or other educational institution is preferred.
Work under direct supervision and follow established procedures and daily instructions.
Exhibit effective working relationships and communication with patients, visitors, and staff.

Nice To Haves

High school education, GED, or equivalent.
Associate’s or technical degree, or an equivalent combination of education and related experience.
Successful completion of a formal Community Health Worker training program from an accredited college or other educational institution.

Responsibilities

Help patients and families navigate and access community services and resources.
Advocate for individual and community health needs and assist with direct services, including mammogram and diabetes screenings during outreach activities.
Support staff in helping patients adopt healthy behaviors and promote, maintain, and improve community health.
Offer interpretation and translation services and provide culturally appropriate health education and information.
Assist people in receiving needed care and provide informal counseling and guidance on health behaviors.
Build trusting relationships with patients and families, providing general support and encouragement.
Conduct patient intake interviews, including enrolling or referring patients to local services.
Follow up with patients by phone, make home visits, and visit other settings where patients may be found.
Help patients complete applications and registration forms.
Conduct eligibility determination, enrollment, and follow-up with uninsured patients.
Help patients set personal goals, attend appointments, and connect with transportation resources.
Work closely with medical providers to help ensure comprehensive and coordinated patient care.
Follow patients from initial identification through closure.
Communicate patient and family status and progress to management through consistent updates and reports.
Attend regular staff meetings, trainings, and other meetings as requested.
Perform other job-related duties as assigned.