Assistant Community Manager - Hidden Valley

Yarco•Wentzville, MO

About The Position

The Assistant Community Manager assists the Community Manager with the overall operational and financial success of the residential property, resident service standards, and the property’s leasing and marketing functions. The position focuses on leasing, marketing, and resident retention, and supports the management and development of residential staff. The role follows the community’s pre-designated office hours to help ensure effective operations. The Assistant Community Manager supports budgeting, occupancy and rental-rate goals, expense control, revenue collection, leasing administration, reporting, property inspections, resident relations, and property upkeep. In the Community Manager’s absence and under their direction, the role supervises and motivates staff. A responsible person must be available for building emergencies at all times. The position requires the ability to work alertly and safely and to lift, push, and pull up to 40 pounds. If the job includes or may include driving for company business, the driver must have a valid driver’s license and an acceptable motor vehicle record with the company’s insurance carrier, reliable transportation, and proof of personal auto liability insurance when using a vehicle for company business.

Requirements

Ability to work in a constant state of alertness and in a safe manner.
Ability to lift, push, and pull up to 40 pounds.
If driving for company business is included or may be included: valid driver’s license and acceptable motor vehicle record with the company’s insurance carrier.
If driving for company business is included or may be included: reliable means of transportation.
If using a vehicle for company business: proof of personal auto liability insurance.

Responsibilities

Support the Community Manager in meeting or exceeding the property budget through occupancy and rental-rate goals, inventory control, accurate and timely payroll reporting, prompt revenue collection, and initiating and collecting unlawful detainer procedures when necessary.
Inspect apartment units at resident check-in and checkout to help protect the owners’ assets.
Prepare and process leasing forms, maintenance orders, rent collection, bookkeeping, and company reports accurately and promptly.
Help achieve property occupancy and rental goals and maintain a closing percentage of at least 30%.
Reach prospective residents through advertising, respond to phone inquiries, conduct property tours, and support leasing and marketing activities.
Prepare and administer leasing activities and rental traffic reports.
Assist resident management in completing market studies.
Assist the Community Manager with interviewing potential on-site employees.
Support community operations by promoting positive resident relations, handling resident complaints, and collecting rent.
In the Community Manager’s absence and under their direction, supervise, motivate, and direct staff and promote teamwork.
Keep the property neat, clean, and well maintained.
Conduct daily exterior and interior inspections to ensure curb appeal, maintenance, cleanliness, and security procedures are followed.
Meet company standards for resident satisfaction.
Ensure a responsible person is available for building emergencies at all times.
Perform other duties as needed.