Community Health Coordinator

South Florida Community Care Network•Sunrise, FL

1d•Hybrid

About The Position

The Community Health Coordinator directly assists the Director of Community Health with engagement, implementation, and oversight of Community Care Plan’s targeted Health Risk Assessments, expanded benefit programs, and healthy behavior programs. The position ensures that Community Care Plan meets or exceeds contractual requirements for these programs. The role conducts member outreach, evaluates social and clinical needs, tracks program activity and utilization, supports reporting, and identifies opportunities for process and program improvement. It works collaboratively with internal departments and supports data and presentation needs. The position follows a hybrid work schedule, which the company may change based on its needs. Driving and travel to other offices are required. Candidates selected for this position must complete a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse.

Requirements

Associate degree and at least one year of relevant experience.
Proficiency with Microsoft Office and internet software.
Excellent verbal and written communication skills.
Ability to correctly interpret data and guide decision-making.
Ability to work independently and meet deadlines.
Ability to work in a fast-paced environment.
Ability to maintain good rapport and collaborative working relationships with team members.
Driving is required.
Selected candidates must complete a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse.

Responsibilities

Conduct outbound calls to targeted populations to complete Health Risk Assessments in accordance with state contractual requirements and document results in CCP software platforms.
Assess members for social and clinical needs and refer identified needs to appropriate CCP departments for follow-up.
Review mailed and electronically submitted Health Risk Assessment responses for Health-Related Social Needs and suitability for Healthy Behavior programs; refer identified cases to C3 Care Management and Social Work.
Track completed Healthy Behavior member requests and prepare incentive files according to CCP’s established schedule.
Assist Medical Economics with quarterly and ad hoc Healthy Behavior reporting required by contract.
Assess Healthy Behavior utilization patterns and recommend program changes when needed to increase utilization.
Support member outreach and engagement to increase awareness of Expanded Benefit programs.
Monitor Expanded Benefit utilization effectiveness using dashboards and other available reporting tools.
Collaborate with Corporate Finance to assess actual Expanded Benefit expenses for reporting.
Provide data and outcomes for reporting and presentations.
Monitor and evaluate programs for process improvement.
Perform other related duties assigned by a supervisor or management.