Community Engagement Supervisor Internal Applicants Only

Housing Opportunity Com • Silver Spring, MD

1d • $76,579 - $127,574 • Hybrid

About The Position

The Housing Opportunities Commission of Montgomery County (HOC) is seeking a Community Engagement Supervisor to join the Resident Services team. This role involves providing direct supervision to a team of Community Engagement Specialists and contributing to the implementation of community engagement strategies and partnerships. The position is hybrid, with the possibility of remote work after a 6-month probation period. HOC's mission is to provide safe, affordable, high-quality housing and opportunities for personal and economic growth to low and moderate-income individuals and families. The Resident Services Department enhances the lives of HOC customers through coordinated programs, services, and resources, working with various partners to offer comprehensive support.

Requirements

• At least five (5) years of substantial and demonstrable experience in the field of Social Work, Social Services, Human Services, or a related field.
• Capacity to effectively lead and supervise a team.
• Bachelor’s degree in Social Work, Human Services, Psychology, Sociology or a related field.
• Excellent interpersonal skills, cultural humility, and the ability to engage sensitively and constructively with department and agency leadership.
• Exceptional oral communication skills including comfort with speaking publicly in a variety of settings and ability to articulate complex ideas clearly and persuasively.
• Effective written communication skills including experience with preparing reports, briefings, and other written content.
• Ability to work independently, meet deadlines and exercise good judgment.
• Knowledge of program development, implementation and evaluation.
• Exceptional leadership skills with the ability to coach and guide staff.
• Considerable knowledge of Social Work/Social Service practices and programs.
• Knowledge of subsidized housing programs.
• Advanced knowledge of Microsoft Excel, Word, and PowerPoint.

Nice To Haves

• An equivalent combination of education and experience may be accepted.

Responsibilities

• Directly supervise nine (9) Community Engagement Specialists and four (4) Community Aides.
• Oversee staff’s day-to-day efforts and analyze staff’s performance regularly to ensure level of effort meets the standards established for the division.
• Provide the guidance, encouragement, and tools needed for staff to excel in their roles.
• Conduct site visits to meet with staff and observe work performance.
• Support staff with integrating the Cradle-to-Career and Whole Family Approach in their daily work ensuring that families are being served proficiently.
• Perform administrative duties such as approval of timecards, completion of performance evaluations, etc.
• Assist the Community Engagement Manager with implementing community engagement strategies, programs, and special initiatives.
• Assist the Community Engagement Manager with partnerships, including facilitating agreements and other related paperwork; as well as partner meetings.
• Perform other duties as assigned.

Benefits

• HOC is an equal opportunity employer committed to diversity and inclusion in the workplace.
• HOC promotes a drug-free workplace.
• HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment.
• Selected applicants will be required to submit to pre-employment drug and alcohol screening.
• Employment is contingent upon drug and alcohol test results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager