Community Engagement Coordinator

The Coalition for the Homeless of Central Florida • Orlando, FL

9d

About The Position

The Community Engagement Coordinator advances the mission of Coalition for the Homeless of Central Florida by coordinating and tracking in-kind donations, maintaining donation inventory, and distributing items to guests and housing specialists according to established protocols. The role also supports volunteer and community event logistics, including on-site assistance and volunteer management. The ideal candidate is highly organized, detail-oriented, precise, and committed to thorough follow-through. The position may assist other roles in the Development department as needed.

The role’s primary focus is in-kind donation coordination, inventory management, and donation-related logistics. It also supports community events, fundraising initiatives, outreach, stewardship, and broader community engagement activities. The employee may be asked to perform other job-related duties as assigned.

Requirements

• Bachelor’s degree in a related field or at least two years of relevant work experience.
• Prior experience working with volunteers and supervising group activities.
• Prior experience assisting with all aspects of event management, from ideation through completion.
• Familiarity with stewardship and donor engagement practices.
• Proficiency in Microsoft Office Suite and experience with volunteer management software such as Volgistics, Bloomerang, or Salesforce; experience with Canva or similar.
• Comfortable lifting and carrying up to 25 pounds.
• Valid driver’s license required.
• Ability to coordinate cross-departmentally in support of event planning and development goals.
• Team-oriented and collaborative approach when working with colleagues, volunteers, and community partners.
• Ability to produce accurate, high-quality work and follow through on commitments.
• Ability to develop clear systems, processes, and communications that support smooth operations and prevent inventory management and item-collection errors.
• Strong organizational and time-management abilities.
• Detail-oriented, with excellent written and verbal communication skills.
• Confidence presenting to and interacting with large groups.
• Strong problem-solving skills and sound judgment.
• Ability to remain calm and responsive in urgent or high-pressure situations.
• Friendly, approachable, and professional demeanor, with the ability to represent the organization positively.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Receive, log, organize, store, and fulfill stock and personal-item donation requests while maintaining accurate and orderly inventory.
• Serve as the primary contact for in-kind donors, donation drives, and donation-related inquiries.
• Coordinate donation intake, sorting, storage, and distribution to internal programs and departments.
• Maintain the organization and cleanliness of the donation room and related storage areas.
• Create Canva materials for donation drives and campaigns in collaboration with the Assistant Director of Development and Communications.
• Respond to donation-related phone and email inquiries as assigned.
• Support donation-related components of community events and fundraising initiatives.
• Receive, sort, and document donated items in appropriate tracking systems and databases.
• Manage in-kind donation request forms, stock requests, outreach supply requests, and internal order fulfillment.
• Maintain accurate donation and inventory records to support program operations and reporting.
• Capture donation impact stories or photos for Development and Communications use, as appropriate.
• Cover the Volunteer Engagement Coordinator’s responsibilities during absences or peak operational needs and provide general Development team support as needed.
• Share responsibility for managing community engagement email inboxes and responding to inquiries in a timely, professional manner.
• Collaborate on or own planning, setup, and day-of execution for community events, donation drives, and outreach activities, including researching events and drives in the greater community.
• Assist with outreach tabling and community awareness efforts as needed.
• Support donation and community engagement stewardship, including follow-up communications and thank-you outreach.
• Provide additional assistance across Community Engagement functions and to Community Engagement staff as operational needs arise.

What This Job Offers

• Job Type: Full-time