Community Engagement Coordinator

The Coalition for the Homeless of Central Florida • Orlando, FL

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About The Position

The Community Engagement Coordinator advances the mission of Coalition for the Homeless of Central Florida by coordinating in-kind donations, maintaining donation inventory, and distributing items to guests and housing specialists according to protocol. The role also supports volunteer event logistics, including on-site assistance and volunteer management, and provides general support to the Development and Community Engagement teams as needed. The position calls for strong organization, attention to detail, reliable follow-through, and professionalism. The coordinator works with internal programs and departments, donors, volunteers, community partners, and Development and Communications staff.

Requirements

• Bachelor’s degree in a related field or a minimum of two years of relevant work experience.
• Prior experience working with volunteers and supervising group activities.
• Prior experience assisting with all aspects of event management, from ideation through completion.
• Familiarity with stewardship and donor engagement practices.
• Proficiency in Microsoft Office Suite.
• Experience with volunteer management software such as Volgistics, Bloomerang, or Salesforce.
• Experience with Canva or similar tools.
• Ability to lift and carry up to 25 pounds.
• Valid driver’s license.
• Ability to coordinate across departments for event planning and development goals.
• Team-oriented and collaborative approach with colleagues, volunteers, and community partners.
• Ability to produce accurate, high-quality work and follow through on commitments.
• Ability to develop clear systems, processes, and communications that support smooth operations and prevent inventory management and item-collection errors.
• Strong organizational and time-management abilities.
• Attention to detail and excellent written and verbal communication skills.
• Confidence presenting to and interacting with large groups.
• Strong problem-solving skills and sound judgment.
• Ability to remain calm and responsive in urgent or high-pressure situations.
• Friendly, approachable, and professional demeanor; ability to represent the organization positively in internal and external settings.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Receive, log, organize, store, and fulfill stock and personal-item donation requests while maintaining accurate, orderly inventory.
• Serve as the primary point of contact for in-kind donors, donation drives, and donation-related inquiries.
• Coordinate donation intake, sorting, storage, and distribution to internal programs and departments.
• Maintain the organization and cleanliness of the donation room and related storage areas.
• Create Canva materials for donation drives and related campaigns in collaboration with the Assistant Director of Development and Communications.
• Respond to donation-related phone and email inquiries as assigned.
• Support donation-related components of community events and fundraising initiatives.
• Receive, sort, and accurately document donated items in tracking systems and databases.
• Manage in-kind donation request forms, stock requests, outreach supply requests, and internal order fulfillment.
• Maintain donation and inventory records for program operations and reporting.
• Capture donation impact stories or photos, as appropriate, for Development and Communications use.
• Cover Volunteer Engagement Coordinator responsibilities during absences or peak operational needs and provide general Development team support.
• Share responsibility for managing community engagement email inboxes and responding to inquiries promptly and professionally.
• Plan, set up, and execute community events, donation drives, and outreach activities; research events and drives in the greater community.
• Assist with outreach tabling and community awareness efforts as needed.
• Support donation and community engagement stewardship, including follow-up communications and thank-you outreach.
• Provide additional assistance across Community Engagement functions and to Community Engagement staff as operational needs arise.
• Coordinate cross-departmentally on event planning and development goals.
• Work a flexible schedule, including evenings, weekends, and holidays, as needed.

What This Job Offers

• Job Type: Full-time