Community Education Representative

Heart to Heart Hospice•Marshall, TX

About The Position

The Community Education Representative promotes hospice referrals, Heart to Heart Hospice House, and community resources to healthcare providers and senior living organizations. The role works with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff. The representative develops and manages territory business plans, builds public awareness of the organization and its services, and uses customer relationship management software and other tools to manage accounts and performance. The position also requires compliance with applicable laws, Medicare regulations, and personnel policies and procedures.

Requirements

  • One to three years of progressive sales experience; hospice sales, home health, or other healthcare sales experience is strongly preferred.
  • Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit.
  • Excellent time-management and organizational skills, with the ability to meet deadlines and work autonomously.
  • Valid driver’s license.
  • Reliable transportation and ongoing valid/current auto liability insurance.

Responsibilities

  • Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities, and other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
  • Work with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff.
  • Develop and implement territory business plans; manage sales time and resources according to the plan, adjusting as needed to complete the plan and meet established goals.
  • Establish and maintain public relations efforts to increase brand awareness and community understanding of the organization and its services.
  • Use customer relationship management software and other provided tools to manage accounts and performance effectively.
  • Perform other duties as required.
  • Ensure overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

  • Competitive salary and bonus plan.
  • Company car for qualifying individuals.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Paid holidays.
  • 401(k) with up to 4% employer matching; 100% vested.
  • Tuition reimbursement.
  • Excellent sales orientation and ongoing training.
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