Community Education Representative

Heart to Heart Hospice • Kalamazoo, MI

2d

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Community Education Representative is a hospice business development and sales role responsible for promoting hospice referrals, the Heart to Heart Hospice House, and community resources. The representative works with hospice-eligible patients and their loved ones as they begin the admission process, in collaboration with Hospice House staff. The role also develops and manages territory business plans, builds community awareness, uses customer relationship management software to manage accounts and performance, and ensures compliance with applicable laws, regulations, and agency policies.

Requirements

• One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales is strongly preferred.
• Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit.
• Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously.
• Valid driver’s license.
• Reliable transportation and ongoing valid/current auto liability insurance.

Responsibilities

• Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities, and other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
• Work with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff.
• Develop and implement territory business plans; manage sales time and resources according to plan, adjusting as necessary to complete the plan and meet established goals.
• Establish and maintain public relations efforts to increase brand awareness and community understanding of the organization and its services.
• Use customer relationship management software and other provided tools to manage accounts and performance effectively.
• Perform other duties as required.
• Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

• Competitive salary and bonus plan.
• Company car for qualifying individuals.
• Medical, dental, and vision insurance.
• Paid time off.
• Paid holidays.
• 401(k) with up to 4% employer matching; 100% vested.
• Tuition reimbursement.
• Sales orientation and ongoing training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed