Community Education Representative

Heart to Heart Hospice • Kalamazoo, MI

1d

About The Position

The Community Education Representative promotes hospice referrals, Heart to Heart Hospice House, and community resources to healthcare providers and senior living settings. The role works with hospice-eligible patients and their loved ones as they begin the hospice admission process, collaborating with Hospice House staff. It also develops and executes territory business plans, builds community awareness of the organization and its services, and manages accounts and performance using customer relationship management software and other provided tools. The representative is responsible for complying with applicable local, state, and federal laws, Medicare regulations, and personnel policies and procedures.

Requirements

• One to three years of progressive sales experience; hospice, home health, or other healthcare sales experience is strongly preferred.
• Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit.
• Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously.
• Valid driver’s license.
• Reliable transportation and ongoing valid/current auto liability insurance.

Nice To Haves

• Hospice sales, home health, or other healthcare sales experience is strongly preferred.

Responsibilities

• Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities, and other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
• Work with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff.
• Develop and implement territory business plans and manage sales time and resources according to plan, adjusting as necessary to meet established goals.
• Establish and maintain public relations efforts to increase brand awareness and community understanding of the organization and its services.
• Use customer relationship management software and other provided tools to manage accounts and performance.
• Perform other duties as required.
• Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

• Competitive salary and bonus plan.
• Company car for qualifying individuals.
• Medical, dental, and vision insurance.
• Paid time off.
• Paid holidays.
• 401(k) with up to 4% employer matching; 100% vested.
• Tuition reimbursement.
• Ongoing sales orientation and training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed