Community Education Representative

Heart to Heart Hospice•Marshall, TX

About The Position

The Community Education Representative is a hospice business development and sales role at Heart to Heart Hospice. The representative promotes hospice referrals, the Heart to Heart Hospice House, and community resources to physicians, hospitals, skilled nursing facilities, assisted living facilities, and other senior living settings. The role also works with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff. The representative develops and implements territory business plans, manages sales time and resources to meet established goals, and adjusts plans as needed. The role supports public relations and community education to increase brand awareness and understanding of the organization and its services. It also uses customer relationship management software and other provided tools to manage accounts and performance, while ensuring compliance with applicable laws, Medicare regulations, and organizational policies and procedures.

Requirements

  • One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales is strongly preferred.
  • Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit.
  • Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously.
  • Valid driver’s license.
  • Reliable transportation and ongoing valid/current auto liability insurance.

Responsibilities

  • Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities, and other senior living settings to promote hospice referrals, the Heart to Heart Hospice House, and community resources.
  • Work with hospice-eligible patients and their loved ones as they begin the hospice admission process, in collaboration with Hospice House staff.
  • Develop and implement territory business plans and manage sales time and resources according to plan, adjusting as necessary to complete the plan and meet established goals.
  • Establish and maintain public relations efforts to increase brand awareness and community understanding of the organization and its services.
  • Use customer relationship management software and other provided tools to manage accounts and performance effectively.
  • Perform other duties as required.
  • Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Benefits

  • Competitive salary and bonus plan.
  • Company car for qualifying individuals.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Paid holidays.
  • 401(k) with up to 4% employer matching; 100% vested.
  • Tuition reimbursement.
  • Sales orientation and ongoing training.
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