Community Disaster Program Manager - Santa Rosa, CA

Military Spouse Corporate Career Network•Santa Rosa, CA

1d•Onsite

About The Position

The Community Disaster Program Manager leads volunteer-powered disaster cycle services and community preparedness across Marin and Sonoma Counties. The role is based at both the American Red Cross offices in Santa Rosa and San Rafael and is responsible for coordinating with Volunteer Services, identifying and mobilizing community partners, assessing readiness resources and gaps, and working with volunteers to prepare communities for disasters. Regional disaster employees must deploy outside their region at least once a year and meet applicable training and physical-capacity requirements. This position is not eligible for relocation assistance. The manager leads and supports volunteers delivering disaster services, develops volunteer and community leadership capacity, coordinates community engagement and partnerships, and initiates local disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations. The role also builds trust and improves access to services in diverse and historically underserved communities. Geographic Community Disaster employees are expected to work daily in their assigned area. The position requires a bachelor's degree or equivalent combination of education and related experience, at least five years of related experience developing and leading volunteer teams in social services, a valid driver's license and good driving record, strong communication and collaboration skills, and intermediate proficiency with Microsoft Office. The employee must be able to work outside regular hours, including nights and weekends, and satisfy the stated physical requirements.

Requirements

Bachelor's degree or equivalent combination of education and related experience.
At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
Current valid driver's license and good driving record.
Excellent interpersonal, verbal, and written communication skills.
Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop improvement processes.
Demonstrated collaboration with diverse groups and individuals representative of community demographics.
Experience managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
Ability to meet training and physical-capacity requirements for disaster deployments, including deployment outside the region at least once a year.
Ability to work daily in the assigned geographic area.
Ability to meet the stated physical requirements, including frequent lifting or moving up to 15 pounds and occasional lifting or moving up to 30 pounds.

Nice To Haves

Experience recruiting volunteers.

Responsibilities

Lead and support diverse volunteer teams implementing disaster cycle services across the assigned geographic area or functional activities throughout the region.
Implement disaster cycle services in the assigned geographic area or specific functional activities within the region.
Develop and support disaster volunteers who are the primary workforce and reflect the communities they serve culturally and linguistically.
Cultivate disaster leadership volunteers and volunteer partners for responsibilities in disaster readiness, preparedness, response, and recovery.
Coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets.
Collaborate with internal employees and volunteers in a matrix management environment.
Serve as the Red Cross disaster subject matter expert in the assigned geographic area to strengthen organizational presence and community engagement.
Identify and partner with organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
Initiate and coordinate local disaster relief operations or regional functional activities in alignment with the Disaster Cycle Services Concept of Operations.
Build trust and improve access to disaster services in diverse, historically underserved communities through relationships with trusted organizations.