Community Disaster Program Manager - Santa Rosa, CA
About The Position
The Community Disaster Program Manager ensures effective collaboration with Volunteer Services; identifies, mobilizes, and engages partners throughout the assigned geographic area; and assesses readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. The manager works with volunteers to help communities prepare for and respond to disasters. The position covers Marin and Sonoma Counties and is based at both the Santa Rosa and San Rafael offices. Relocation assistance is not available. Regional disaster employees are required to deploy to disaster relief operations outside their region at least once a year. Employees must meet training and physical-capacity requirements for deployment. The role leads volunteer-supported disaster-cycle services and community preparedness, builds partnerships and community readiness, and coordinates disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.
Requirements
- Bachelor's degree, or an equivalent combination of education and related experience.
- At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Current valid driver's license and good driving record.
- Excellent interpersonal, verbal, and written communication skills.
- Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop improvements to programs or services.
- Demonstrated collaboration with diverse groups and individuals representative of community demographics.
- Ability to manage multiple priorities, facilitate, solve problems, and lead partnership management and marketing efforts.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work outside regular duty hours, including nights and weekends.
- Ability to meet training and physical-capacity requirements for disaster deployments.
- Ability to meet the role's physical requirements, including frequent lifting or moving of up to 15 pounds and occasional lifting or moving of up to 30 pounds.
Nice To Haves
- Experience recruiting volunteers.
Responsibilities
- Lead and support diverse volunteer teams implementing volunteer-led disaster-cycle services programming or regional functional activities.
- Implement disaster-cycle services activities in the assigned geographic area or specific functional activities throughout the region.
- Develop and support disaster volunteers, who are the primary workforce and representative of the communities they serve culturally and linguistically.
- Cultivate and develop Disaster Leadership Volunteers and volunteer partners for disaster readiness, preparedness, response, and recovery responsibilities.
- Lead and coordinate efforts to prepare and mobilize communities and engage partners with relevant expertise and assets before, during, and after disasters and emergencies.
- Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
- Serve as the Red Cross disaster subject matter expert in the assigned area to maximize community presence, engagement, and mobilization.
- Develop partnerships with organizations and leaders supporting frontline communities and community resilience.
- Initiate and coordinate disaster relief operations in the assigned area, or regional functional activities, in alignment with the Disaster Cycle Services Concept of Operations.
- Build trust and increase access to disaster services in diverse, historically underserved communities, partnering with trusted organizations to extend the Red Cross's reach.
- Work daily within the assigned geographic area to engage and mobilize communities and support volunteers.
- Deploy to disaster relief operations outside the region at least once a year.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on FLSA status and tenure.
- 11 paid holidays, including six core holidays and five floating holidays.
- 401(k) with 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
