Community Director - Affinity at Cedar Park

Affinity Living Communities•Cedar Park, TX

1d•Onsite

About The Position

Axis Residential is hiring a people-focused Community Director for Affinity at Cedar Park, a 55-and-older active adult community in Austin, Texas. The Community Director is responsible for the overall operations of the community while maintaining its maximum revenue potential. The role builds strong relationships with residents, prospective residents, the Portfolio Manager, and the on-site team, and promotes a supportive community culture and excellent customer service. The position leads and develops the office team, oversees leasing and sales activities, occupancy, budgets, property condition, resident services, compliance, and daily operations. The Community Director also partners with the maintenance supervisor on unit turnover and works with the Portfolio Manager on financial and budget-related tasks. The job is primarily indoors in a temperature-controlled office, with occasional outdoor exposure and driving.

Requirements

Experience developing and leading a high-performing team.
Understanding of financial statements, budgets, and invoicing.
Excellent communication skills and proficiency in speaking, reading, and writing English.
Strong computer skills, including MS Office, property management software, and CRM solutions.
Willingness to work evenings and weekends as necessary.
High school diploma or equivalency certificate.
Valid driver’s license and an insured, operable vehicle.

Nice To Haves

Prior multifamily property management experience is strongly preferred.

Responsibilities

Manage, lead, develop, and motivate a high-performing office team.
Create and maintain a community culture focused on residents’ quality of life, excellent customer service, and a supportive home environment.
Provide ongoing training and performance evaluations for associates.
Participate in resident-led events and activities.
Participate in sales programs and leasing activities while building rapport with current and prospective residents.
Maintain the apartment community’s occupancy and revenue potential.
Manage daily property operations to achieve financial goals and budgets.
Ensure the physical well-being and curb appeal of the community through property inspections and market-ready units.
Monitor local market conditions and availability, identify areas for improvement, and make strategic recommendations.
Ensure prospective residents complete an application and credit check before approval for occupancy.
Maintain current liability insurance records.
Use sound judgment regarding property expenditures and submit invoices accurately and on time.
Coordinate timely unit turnover with the maintenance supervisor and implement marketing to pre-lease apartments.
Ensure timely service and enforcement of evictions for non-payment of rent or violations of community rules and regulations.
Assist the Portfolio Manager with tasks such as bid collection for annual budget preparation and financial variance reporting.
Comply with company policies and procedures and Fair Housing Laws.
Perform additional tasks as needed to meet organizational needs.

Benefits

Competitive pay based on experience.
Quarterly bonus incentive.
Annual performance review with potential merit increase.
Medical, dental, and vision insurance with 100% employer-paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and life insurance.
401(k) with a 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, a personal day, and a paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.