Community Director - Affinity at Monterrey Village

Affinity Living Communities•San Antonio, TX

1d•Onsite

About The Position

Axis Residential is hiring a people-focused Community Director for Affinity at Monterrey Village, a 55-and-older active adult community in San Antonio, Texas. The Community Director is responsible for the overall operations of the community while maintaining the property's maximum revenue potential. The role builds strong relationships with residents, prospects, the Portfolio Manager, and the on-site team, and fosters a welcoming community culture that supports residents’ quality of life.

Requirements

Experience developing and leading a high-performing team.
Understanding of financial statements, budgets, and invoicing.
Excellent communication skills and proficiency in speaking, reading, and writing English.
Strong computer skills, including MS Office, property management software such as Yardi or On-Site, and CRM solutions.
Willingness to work evenings and weekends as necessary.
High school diploma or equivalency certificate.
Valid driver’s license and an insured, operable vehicle.
Ability to meet the listed physical requirements, including occasional lifting of 10–25 pounds, and to work in the described environment.

Nice To Haves

Prior multifamily property management experience is strongly preferred.

Responsibilities

Manage, lead, develop, and motivate a high-performing office team.
Create and maintain a community culture focused on enhancing residents’ way of life, excellent customer service, and a supportive home environment.
Provide continual training and performance evaluations for associates.
Support the community by participating in resident-led events and activities.
Participate in sales programs and leasing activities while building relationships with current and prospective residents.
Establish and maintain the best possible occupancy and revenue potential for the apartment community.
Manage daily property operations to achieve financial goals and budgets.
Ensure the community’s physical well-being and curb appeal through property inspections and maintenance of market-ready units.
Monitor local market conditions and availability, identify improvement areas, and make strategic recommendations.
Ensure a thorough application and credit check is completed for prospective residents before occupancy approval.
Maintain current liability insurance records.
Exercise sound judgment regarding property expenditures and ensure invoices are submitted accurately and on time.
Proactively manage vacancies by achieving timely unit turnover with the maintenance supervisor and implementing marketing to pre-lease apartments.
Ensure timely service and enforcement of evictions for non-payment of rent or violations of community rules and regulations.
Assist the Portfolio Manager with tasks such as collecting bids for annual budget preparation and financial variance reporting.
Comply with company policies and procedures and Fair Housing Laws.
Perform additional tasks as needed to meet organizational needs.

Benefits

Competitive pay based on experience.
Quarterly bonus incentive.
Annual performance review with potential merit increase.
Medical, dental, and vision insurance with 100% employer-paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and life insurance.
401(k) with a 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, a personal day, and a paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.