Community Director - Affinity at Wells Branch

Affinity Living Communities•Wells Branch, TX

7d•Onsite

About The Position

Axis Residential is hiring a people-focused Community Director for Affinity at Wells Branch, a 55-and-older active adult community in Austin, Texas. The Community Director is responsible for the overall operations of the community and maintaining its maximum revenue potential. The role builds strong relationships with residents, prospective residents, the Portfolio Manager, and the on-site team while fostering a supportive community culture and excellent customer service. The Community Director leads and develops the office team, oversees daily property operations and financial goals, supports leasing and resident activities, and helps maintain the community’s physical condition and occupancy. The role also includes administrative, financial, compliance, and operational responsibilities in partnership with the Portfolio Manager and maintenance supervisor.

Requirements

Experience developing and leading a high-performing team.
Understanding of financial statements, budgets, and invoicing.
Excellent communication skills and proficiency in speaking, reading, and writing English.
Strong computer skills, including Microsoft Office, property management software such as Yardi or On-Site, and CRM solutions.
Willingness to work evenings and weekends as necessary.
High school diploma or equivalency certificate.
Valid driver’s license and an insured, operable vehicle.
Must be a team player who takes a “we over me” approach to building and sustaining relationships.
Must be determined, ambitious, and self-motivated.

Nice To Haves

Prior multifamily property management experience is strongly preferred.

Responsibilities

Manage, lead, develop, and motivate a high-performing office team.
Create and maintain a community culture that enhances residents’ way of life and provides excellent customer service and a supportive home environment.
Provide ongoing training and performance evaluations for associates.
Participate in resident-led events and activities.
Participate in sales programs and leasing activities and build rapport with current and prospective residents.
Establish and maintain the best possible occupancy and revenue potential for the apartment community.
Manage daily property operations to achieve financial goals and budgets.
Ensure the community’s physical well-being and curb appeal through daily inspections and by ensuring units are market-ready.
Monitor local market conditions and availability, identify areas for improvement, and make strategic recommendations.
Ensure prospective residents complete an application and credit check before occupancy approval.
Maintain current liability insurance records.
Use sound judgment regarding property expenditures and submit invoices accurately and on time.
Proactively manage vacancies by achieving timely unit turnover with the maintenance supervisor and implementing a marketing program to pre-lease apartments.
Ensure timely service and enforcement of evictions for non-payment of rent and violations of community rules and regulations.
Assist the Portfolio Manager with tasks such as collecting bids for annual budget preparation and financial variance reporting.
Comply with company policies and procedures and Fair Housing Laws.
Perform additional tasks as needed to meet organizational needs.

Benefits

Competitive pay based on experience.
Quarterly bonus incentive.
Annual performance review with potential merit increase.
Medical, dental, and vision insurance with 100% employer-paid monthly premiums for associates.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and life insurance.
401(k) with a 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, a personal day, and a paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.