Community Director - Live in position

University of North Texas System•Denton, TX
•Onsite

About The Position

The Community Director is the live-in leader and primary manager of a residential community of approximately 300–600 residents at the University of North Texas. The position is responsible for the community’s administrative functions, staff supervision, residential curriculum, facility and occupancy management, and response to student concerns and crises, including situations outside normal business hours. The Community Director reports to an Assistant Director for Residence Life and communicates about incidents in the community, adjudicates conduct and community standards cases, and fosters collaboration, learning, and belonging through individual and group interactions. The role supports the Housing and Residence Life department, which serves more than 6,400 students across 14 residence halls. The work includes supervising full-time, part-time, and student staff; engaging residents and student organizations; serving as a resource and referral agent; managing front desk operations, budgets, facilities, and room assignments; and contributing to departmental and university committees. The scheduled hours are Monday through Friday, 9 a.m. to 6 p.m., with occasional evenings and weekends. This is a live-in, security-sensitive position.

Requirements

  • Bachelor’s degree and two years of experience in residence life, student services, counseling, or a related area, or an equivalent combination of education, training, and experience.
  • Considerable knowledge of and ability to apply advising techniques to support student needs.
  • Ability to communicate effectively with populations verbally and in writing.
  • Physical and emotional ability to work long and irregular hours, occasionally involving emotional stress and interrupted sleep.
  • Knowledge of safety and security precautions appropriate to the work performed.
  • Submit at least two professional references as part of the application.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Serve as the primary leader and manager of a residential community and supervise full-time, part-time, and student staff.
  • Conduct regular individual and group staff meetings; assign, delegate, and manage tasks; participate in staff selection, training, and evaluation; provide feedback, guidance, and training; and address and document personnel problems appropriately.
  • Manage front desk operations and promote consistent service standards; develop staff who support the diversity of the student population.
  • Implement the residential curriculum and interact with residents individually and in groups to promote independence, career readiness, global citizenship, and interpersonal skills.
  • Engage with in-hall student organizations, including CCE, Hall Council, and NRHH, through individual interactions and program attendance.
  • Connect students with relevant campus and community resources, including counseling, student support, career, learning, activities, financial management, and police services.
  • Make fiscal decisions in accordance with budget guidelines and engage students through programs and events.
  • Administer the student conduct process as directed and follow residence hall emergency procedures and protocols.
  • Complete scheduled on-call shifts and respond to student situations and incidents, including crises.
  • Manage assigned residential facilities, complete work orders and reports, oversee occupancy and room assignments, and follow up on facility and occupancy matters.
  • Participate in departmental and university committees and assignments, and assist in reviewing practices, policies, programs, and services to address differing student needs.
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