Community Development Technician

City of Stockton•Stockton, CA

19h•Onsite

About The Position

The Community Development Department is composed of the Building & Life Safety Division, Planning & Engineering Division, and the Business Operations Division. The operational center of the Department is the Permit Center. The Permit Center is where Building and Land Use permits are issued for properties within the city limits of Stockton. This position functions under the Building & Life Safety Division but the incumbent will be expected to provide quality customer service and issue a variety of permit types across the Planning and Building Divisions of the Department. This position also supports the Department's efforts to provide online services such as online permits and electronic plan review. There is currently one (1) vacancies in the Permit Center. The incumbents will work a standard City 9/80 work week: 7:30 a.m. - 5:30 p.m. Monday through Thursday; 8:00 a.m. - 5:00 p.m. Fridays, with alternate Fridays off. Incumbents in this position are included in the Civil Service system, in a "for-cause" employment status, and are represented by Stockton City Employees' Association. (Classified/Represented)

Requirements

Equivalent to a high school diploma and two (2) years of experience which has included both substantial public contact and general office clerical work.
Must possess and maintain a valid California driver’s license at the time of appointment.
Must be willing to work overtime and travel as needed.
Mobility - Constant sitting an standing for long periods of time while operating a keyboard; occasional walking, bending, stooping, kneeling, reaching, pushing and pulling; Lifting - Occasional lifting of 25 pounds or less; Vision - Constant use of overall visual capabilities; frequent need for use of color perception, hand/eye coordination, reading and/or close up work; Dexterity - Frequent holding, grasping, typing, repetitive motion and writing; Hearing/Talking - Constant hearing and talking of normal speech in person and on the telephone; Special Requirements - May require occasional weekend or evening work; Emotional/Psychological - Constant concentration, decision making and public contact; occasional ability to exercise sound judgment, especially under stressful situations; and working alone; Environmental Conditions - Occasional exposure to noise and outdoor conditions; and Working Conditions - Primarily performed in an office environment which is typically moderately quiet, but may be loud at times and at some locations.

Nice To Haves

At the senior level, leads, trains, and coordinates the work of others on a daily and project basis.

Responsibilities

Provides a high level of customer service to both external and internal customers; addresses inquiries from visitors at the Community Development Department, as well as from telephone calls, emails, website and other digital media inquiries; conducts intake processing and issuance of planning, engineering and building permit applications.
Conducts digital scanning and data entry into the permit tracking system; conducts records management; researches assignments; and performs census track studies.
Reviews plans and specifications for basic information; tracks plans through the permitting process; issues permits collects fees and prepares receipts as required.
Researches and assembles information from a variety of sources for the preparation of reports or completion of forms; uses spreadsheets and makes arithmetic and statistical calculations.
Proofreads materials for accuracy, completeness, compliance with departmental polices, formatting and correct English usage, including grammar, punctuation and spelling.
Prepares correspondence, reports, forms, receipts, brochures and specialized documents from drafts, notes, brief instructions, corrected copy or prior materials using a personal computer.
Prepares written reports and exhibits for use in a variety of public meetings and hearings.
Assists in the processing of parcel and subdivision maps and agreements.
Provides staff support to the Geographic Information System, land use inventory and permit tracking system and other technology programs.