Community Data and Insights Manager

United Way of Southern Nevada•Las Vegas, NV

About The Position

The Community Data and Insights Manager helps transition Southern Nevada’s human services sector into an interconnected, data-driven ecosystem. The role monitors and evaluates UWSN’s internal Community Impact programs, while primarily leading research, partner alignment, and data collection for the Southern Nevada Social Impact Dashboards (SNV-SID) initiative. It facilitates regional data coalitions, including the Data Advisory Group and Community Resiliency Coalition, to harmonize indicators across education, economic mobility, and philanthropic funding. The Manager works with external technical consultants to turn community datasets into interactive public dashboards, resource hubs, and AI-assisted data tools. The role oversees data quality and intake, including partner data-sharing agreements, dataset cleaning and documentation, and privacy checks before publication. It also supports internal program evaluation, provides data and insights to communications and development teams, and builds community stakeholders’ ability to use the SNV-SID platform and incorporate data tracking into their work. The position requires a relevant bachelor’s degree or higher and at least three years of research, data strategy, MERL, or evaluation-focused experience, or an equivalent combination of education and experience. It involves minimal local travel, typically 15%–25%, to partner sites and community meetings. When not traveling, work is performed in a clean and comfortable office environment.

Requirements

Bachelor’s degree or higher in public health, public policy, social sciences, data science, or a related field, or an equivalent combination of education and experience.
At least three years of experience in a research, data strategy, MERL, or evaluation-focused position, or an equivalent combination of education and experience.
Demonstrated experience coordinating or facilitating multi-stakeholder coalitions, advisory groups, or community working groups to achieve shared goals.
Ability to execute data collection strategies, synthesize quantitative and qualitative research, and translate raw data into compelling visual narratives.
Familiarity with community data ecosystems, open-data platforms, or regional indicator dashboards.
Knowledge of human service strategies, social determinants of health, and interventions affecting low-income populations.
Ability to train diverse groups and provide tailored technical assistance on data literacy and platform adoption.
Strong writing, organization, and public speaking skills, including the ability to explain complex data clearly to non-technical audiences.
Ability to manage and prioritize multiple projects in a deadline-driven environment, manage internal team expectations, work collaboratively, and monitor and meet goals.
Commitment to UWSN’s mission and core values of Accountability, Collaboration, Integrity, Innovation, and Diversity.
Proficiency with data visualization and business intelligence software such as Tableau, Power BI, Looker, or similar tools.
Experience mining and cross-tabulating public databases such as the US Census Bureau, Bureau of Labor Statistics, Nevada Report Card, and 211 Counts.
Understanding of fundamental data infrastructure concepts such as data lakes, API integrations, and CRM databases.
Proficient computer skills, including advanced information management skills in Microsoft Word, Excel, Access, and PowerPoint.
Must have a vehicle, a valid driver’s license, and automobile insurance.

Nice To Haves

Experience with statistical analysis software such as SPSS, R, or SAS, or similar tools.
Familiarity with artificial intelligence tools and large language models used in the nonprofit sector, such as ChatGPT or Google Gemini, and basic prompt engineering.

Responsibilities

Convene and coordinate the Data Advisory Group and Community Resiliency Coalition to establish regional data governance standards, define privacy boundaries, and build trust among community partners sharing data.
Research successful national community dashboards and collaborate with leadership to develop UWSN’s Interconnected Portfolios, including Community Indicator Dashboards and the Sector Funding Insights dashboard.
Partner with the Technical Product Lead consultant to translate raw community datasets into actionable, live dashboards.
Assist with implementation and ongoing prompt engineering for page-level AI chatbots that help users interpret complex data.
Identify, aggregate, and monitor community datasets, including 211 Counts, Youth Opportunity pipelines, Healthy Community indicators, Financial Security indicators, and Community Resiliency indicators.
Map regional funding footprints, identify service deserts, and surface philanthropic overlaps.
Own SNV-SID data quality and intake, including partner data-sharing agreements, cleaning and documenting incoming datasets, and conducting privacy checks such as de-identification and small-number suppression before publication.
Manage and execute quarterly impact reporting for UWSN’s internal Community Impact programs and milestone initiatives using established trackers and templates.
Serve as the primary data liaison to internal teams.
Provide aggregate trends to External Affairs for non-partisan policy briefs and localized impact metrics to Fund Development and Marketing for donor stewardship and public communications.
Implement strategies to build community stakeholders’ capacity to use the SNV-SID platform and incorporate data tracking into their daily operations.
Develop an understanding of UWSN’s history and programs and of macroeconomic and demographic trends affecting the Missing Middle and low-income families in Southern Nevada.
Perform other duties as assigned.