Community Data and Insights Manager
About The Position
The Manager of Community Data and Insights helps transition Southern Nevada's human services sector into an interconnected, data-driven ecosystem. The role conducts baseline monitoring and quarterly evaluation of United Way of Southern Nevada's (UWSN) internal Community Impact programs, while primarily leading research, partner alignment, and data collection for the Southern Nevada Social Impact Dashboards (SNV-SID) initiative. The Manager facilitates regional data coalitions, including the Data Advisory Group and Community Resiliency Coalition, to harmonize indicators across education, economic mobility, and philanthropic funding. Working with external technical consultants, the role turns community datasets into interactive public dashboards, resource hubs, and AI-assisted data tools. It also supports responsible data sharing, identifies regional funding gaps, and advances collaborative community solutions. The position works across internal teams and community partners to support data governance, data quality, evaluation, capacity building, and clear communication of findings. It requires local travel to partner sites and community meetings, as well as work in an office when not traveling.
Requirements
- Bachelor's degree or higher in public health, public policy, social sciences, data science, or a related field, or an equivalent combination of education and experience.
- At least three years of experience in research, data strategy, MERL, or an evaluation-focused position, or an equivalent combination of education and experience.
- Demonstrated experience coordinating or facilitating multi-stakeholder coalitions, advisory groups, or community working groups to achieve shared goals.
- Ability to execute data collection strategies, synthesize quantitative and qualitative research, and translate raw data into compelling visual narratives.
- Familiarity with community data ecosystems, open-data platforms, or regional indicator dashboards.
- Knowledge of human service strategies, social determinants of health, and interventions affecting low-income populations.
- Ability to train diverse groups and provide tailored technical assistance on data literacy and platform adoption.
- Strong writing, organization, and public speaking skills, including the ability to explain complex data clearly to non-technical audiences.
- Ability to manage and prioritize multiple projects in a deadline-driven environment.
- Ability to manage internal team members' expectations, work collaboratively, monitor goals, and meet them.
- Commitment to UWSN's mission and core values of accountability, collaboration, integrity, innovation, and diversity.
- Proficiency with data visualization and business intelligence software such as Tableau, Power BI, Looker, or similar tools.
- Experience using statistical analysis to interpret data.
- Experience mining and cross-tabulating public databases such as the US Census Bureau, Bureau of Labor Statistics, Nevada Report Card, and 211 Counts.
- Familiarity with AI tools and large language models, such as ChatGPT or Google Gemini, and basic prompt engineering.
- Understanding of data infrastructure concepts such as data lakes, API integrations, and CRM databases.
- Proficient computer skills, including advanced use of Microsoft Word, Excel, Access, and PowerPoint.
- Must have a vehicle, valid driver's license, and automobile insurance.
Nice To Haves
- Experience with statistical analysis tools such as SPSS, R, SAS, or similar software is highly preferred.
Responsibilities
- Convene and coordinate the Data Advisory Group and Community Resiliency Coalition to establish regional data governance standards, define privacy boundaries, and build trust among community partners sharing operational and community-need data.
- Research successful national community dashboards and collaborate with leadership to develop UWSN's interconnected portfolios, including Community Indicator Dashboards and the Sector Funding Insights dashboard.
- Work with UWSN's Technical Product Lead consultant to turn raw community datasets into actionable, live dashboards.
- Assist with implementation and ongoing prompt engineering for page-level AI chatbots that help users interpret complex data.
- Identify, aggregate, and monitor community datasets to map regional funding, surface service deserts, and identify philanthropic overlaps.
- Manage SNV-SID data intake and quality, including partner data-sharing agreements, cleaning and documenting datasets, and conducting privacy checks such as de-identification and small-number suppression.
- Manage and execute quarterly impact reporting for UWSN's internal Community Impact programs and milestone initiatives using established trackers and templates.
- Serve as the primary data liaison to internal teams, providing aggregate trends for non-partisan policy briefs and localized impact metrics for donor stewardship and public communications.
- Implement strategies to build community stakeholders' capacity to use SNV-SID and incorporate data tracking into their daily operations.
- Develop an understanding of UWSN's institutional history and programs, as well as macroeconomic and demographic trends affecting the Missing Middle and low-income families in Southern Nevada.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
