Bilingual English and Bosnian Speaking Community Coordinator II (Aboussie Pavilion)

WinnCompanies•St. Louis, MO

About The Position

WinnCompanies is seeking a bilingual English- and Bosnian-speaking Community Coordinator II for Aboussie Pavilion, a 273-unit affordable housing community in St. Louis, Missouri. Community Coordinators support and enhance residents’ quality of life across six outcome areas: stable housing, employment, education, health, community engagement, and economic mobility. The coordinator uses community assessments and one-on-one coaching to identify needs and builds a network of community partners to coordinate referrals, interventions, programs, support, and engagement opportunities. The role also provides concierge and administrative support to the community. Connected Communities is a nonprofit 501(c)(3) organization that supports community-based programs, services, and public policies aimed at measurable outcomes for residents of affordable and mixed-income housing. It works with WinnCompanies, property staff, community partners, and resident leaders to establish shared goals and implement collaborative strategies and programs.

Requirements

High school diploma or GED equivalent.
3–5 years of relevant work experience.
Bilingual proficiency in English and Bosnian.
Ability to obtain Winn Community Coordinator Certification upon hire.
Demonstrated success with partner management.
Ability to produce complex documents, perform analysis, and maintain databases.
Experience with computer systems, particularly Microsoft Office.
Current vehicle license in good standing and driving record meeting the standards in the Company Safe Vehicular Operations Policy.
Excellent customer service skills.
Strong attention to detail.
Ability to multitask in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Bachelor’s degree in Social Work, Nutrition, Business, or a related field.

Responsibilities

Create and implement an annual Connected Communities plan based on community needs, interests, and opportunities.
Develop a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
Manage the property’s Connected Communities budget.
Review and track goals with Property Managers and Regional Managers.
Coordinate resources addressing housing stability, employment, economic mobility, education, health, and community engagement.
Provide direct assistance, program referrals, and one-on-one coaching to individuals and families based on assessed needs.
Establish and maintain relationships with local service providers, resident leaders, community stakeholders, and other partners.
Create and manage memorandums of agreement with third parties providing on- and off-site resident services and programs.
Use CONNECT to collect, manage, report, and analyze resident data, ensuring accuracy and consistency with established data.
Collect data through annual resident questionnaires, resident touchpoints, community programs and activities, and partner reporting.
Develop resident communication methods, including quarterly community meetings, a monthly newsletter, event flyers, and social media updates.
Participate in professional development opportunities provided by the region, department, and Winn.