Community Concierge

Core Spaces • Seattle, WA

3d • Onsite

About The Position

The Community Concierge plays an on-site role supporting the day-to-day operations of a property's leasing office and promoting resident satisfaction and community engagement. The role includes conducting prospect tours and follow-ups; planning and carrying out marketing activities and resident events; supporting resident retention and leasing; and completing evening or overnight on-call and community-round duties. The Community Concierge may also assist with clerical and other office tasks, special projects, and operational activities as needed.

The position requires at least 15 hours of work each week, as determined by the Community Manager, with on-site shifts of at least three hours. The employee must be flexible to work additional hours, including evenings, weekends, overtime, and additional hours during turnover periods. Pay is listed as $21.30 per hour. Employees may be eligible for a discretionary commission of up to $25 per signed lease, subject to individual performance and management approval, and a 20% employee housing discount.

Requirements

• High school diploma or comparable degree.
• Proven ability to lead and contribute effectively within various organizational settings or groups.
• Demonstrate integrity and respect for others and company principles.
• Ability to write and speak effectively using appropriate conventions for the situation.
• Ability to listen actively, ask questions to verify understanding, and provide feedback with tact and consideration.
• Ability to prioritize and plan work activities efficiently.
• Ability to share relevant information, work harmoniously toward objectives, respond enthusiastically to directives, and support departmental and organizational decisions.
• Ability to work at least 15 hours per week in on-site shifts of at least three hours.
• Flexibility to work additional hours, including evenings, weekends, and overtime, and additional hours during turnover periods.
• Ability to meet the physical demands described, including regularly lifting and moving objects up to 50 pounds, bending, stooping, reaching, and walking or standing for extended periods.
• Ability to drive to and from client locations.

Nice To Haves

• Proficiency in Microsoft Office and Google Suite.
• Experience writing and speaking effectively, actively listening, planning and prioritizing work, sharing project information, and working collaboratively toward objectives.

Responsibilities

• Be available to work at least 15 hours each week, as determined by the Community Manager, and work full on-site shifts of at least three hours.
• Work additional hours, including evenings, weekends, and overtime, as needed; assist with move-outs, turns, and move-ins that extend beyond normal part-time hours.
• Conduct all prospect tours of the community and follow up with assigned prospects in a timely manner.
• Plan, implement, and perform marketing duties and resident events.
• Maintain Lifestyle by Core brand standards across the community.
• Assist in securing partnership opportunities for the community.
• Curate content for social media and marketing materials, and post to social media as directed by the Community Manager.
• Create marketing materials using Canva.
• Perform evening and/or overnight on-call and round duties.
• Present to student organizations and attend sponsored events on behalf of the community.
• Assist with outbound marketing and leasing activities as needed.
• Complete special projects assigned by the Community Manager.
• Comply with Core Spaces policies and procedures and ensure product presentation meets brand and company standards.
• Assist with clerical or office-related tasks as required.

Benefits

• Generous paid time off.
• Employee Assistance Program (EAP) providing access to confidential support services.
• Competitive pay.
• 20% employee housing discount.
• Potential discretionary commission of up to $25 per signed lease, based on individual performance and management approval.
• Benefits may include health insurance, retirement plans, paid time off, and other role-based offerings, subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED