Community Concierge

Core Spaces•Tucson, AZ
•Onsite

About The Position

The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the property’s leasing office. The role supports resident satisfaction and community engagement through prospect tours and follow-ups, marketing and outreach, resident retention efforts, and evening and/or overnight on-call duties. The Community Concierge may also assist with clerical and office-related tasks as needed. The position requires at least 15 hours of work per week, with shifts of at least three hours on-site, and flexibility to work additional hours, including evenings, weekends, and overtime as needed. Additional workload and hours may be required during the on-site turnover period.

Requirements

  • High school diploma or comparable degree.
  • Ability to lead and contribute effectively within various organizational settings or groups.
  • Demonstrate the utmost integrity and respect for others and company principles.
  • Write and speak effectively using appropriate conventions for the situation.
  • Listen actively, ask questions to verify understanding, and provide feedback tactfully and considerately.
  • Prioritize and plan work activities to use time efficiently.
  • Share key information with project collaborators, work in harmony to accomplish objectives, respond enthusiastically to directives, and support departmental and organizational decisions.
  • Proficient in Microsoft Office and Google Suite.
  • Able to lift and move objects weighing up to 50 pounds regularly and perform bending, stooping, and reaching throughout the workday.
  • Able to drive to and from client locations.

Responsibilities

  • Work at least 15 hours each week as determined by the Community Manager, completing full on-site shifts of at least three hours.
  • Be available for additional hours, including evenings, weekends, and overtime as needed.
  • Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours.
  • Conduct all prospect tours of the community and follow up with assigned prospects in a timely manner.
  • Plan, implement, and perform marketing duties and resident events.
  • Maintain Lifestyle by Core brand standards across the community and ensure product presentation meets brand and company standards.
  • Assist in securing partnership opportunities for the community.
  • Curate content for social media and marketing materials, post to social media as directed by the Community Manager, and create marketing materials using Canva.
  • Perform evening and/or overnight on-call and round duties.
  • Present to student organizations and attend sponsored events on behalf of the community.
  • Assist with outbound marketing and leasing activities as needed.
  • Complete special projects as assigned by the Community Manager.
  • Comply with all Core Spaces policies and procedures.

Benefits

  • A culture that provides a sense of belonging.
  • Competitive pay that values contributions.
  • Generous PTO to disconnect or celebrate life milestones.
  • An environment that provides employees a voice to share perspectives.
  • Employee Assistance Program (EAP) providing access to confidential support services.
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