Community Concierge

Core Spaces•Boulder, CO
•Onsite

About The Position

The Community Concierge plays an on-site role in supporting the day-to-day operations of the property's leasing office and promoting resident satisfaction and community engagement. The role includes conducting prospect tours and follow-ups, supporting marketing and resident-retention efforts, and handling evening and/or overnight on-call duties. The Community Concierge may also assist with clerical and other office tasks as needed. This position requires at least 15 hours of work each week, with full shifts of at least three hours on-site. Additional hours, evenings, weekends, overtime, and additional work during the turnover period may be required. The role may also assist with move-outs, turn, and move-ins beyond normal part-time hours.

Requirements

  • High school diploma or comparable degree.
  • Ability to lead and contribute effectively within various organizational settings or groups.
  • High integrity and respect for others and company principles.
  • Ability to write and speak effectively using conventions appropriate to the situation.
  • Ability to listen actively, ask questions to verify understanding, and provide feedback with tact and consideration.
  • Ability to prioritize and plan work activities efficiently.
  • Ability to share key information, collaborate to accomplish objectives, respond enthusiastically to directives, and support departmental and organizational decisions.
  • Proficient in Microsoft Office and Google Suite.
  • Ability to lift and move objects weighing up to 50 pounds regularly.
  • Ability to drive to and from client locations.

Responsibilities

  • Work a minimum of 15 hours each week as determined by the Community Manager, with full shifts of at least three hours on-site.
  • Work additional hours, including evenings, weekends, and overtime, as needed.
  • Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours.
  • Conduct all prospect tours of the community and follow up with assigned prospects in a timely manner.
  • Plan, implement, and perform marketing duties and resident events.
  • Maintain Lifestyle by Core brand standards across the community.
  • Assist in securing partnership opportunities for the community.
  • Curate content for social media and marketing materials, and post to social media as directed by the Community Manager.
  • Create marketing materials using Canva.
  • Perform evening and/or overnight on-call and round duties.
  • Present to student organizations and attend sponsored events on behalf of the community.
  • Assist with outbound marketing and leasing activities as needed.
  • Complete special projects assigned by the Community Manager.
  • Ensure compliance with Core Spaces policies and procedures.
  • Ensure product presentation consistently meets brand and company standards.

Benefits

  • Competitive pay.
  • Generous paid time off.
  • Employee Assistance Program (EAP) with access to confidential support services.
  • 20% employee housing discount.
  • Employees may be eligible for a $25 per lease commission based on leasing performance.
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