Community Concierge

Core Spaces • Los Angeles, CA

5d • Onsite

About The Position

The Community Concierge plays an on-site role in supporting the day-to-day operations of the property leasing office and promoting resident satisfaction and community engagement. The position includes conducting prospect tours and timely follow-ups, planning and carrying out marketing and resident events, supporting resident retention, and completing evening and/or overnight on-call and round duties. The Community Concierge may also assist with clerical and office-related tasks, special projects, and other leasing or marketing activities as needed.

The role requires at least 15 hours of work each week, as determined by the Community Manager, with on-site shifts of at least three hours. Additional hours may be needed, including evenings, weekends, overtime, and during the turnover period. The position is paid $18.47 per hour and may include discretionary commission of up to $25 per signed lease, subject to individual performance and management approval.

Requirements

• High school diploma or comparable degree.
• Ability to work a minimum of 15 hours each week and full on-site shifts of at least three hours.
• Flexibility to work additional hours, including evenings, weekends, and overtime, as needed.
• Ability to maintain integrity and show respect for others and company principles.
• Ability to write and speak effectively using conventions appropriate to the situation.
• Ability to listen actively, ask questions to verify understanding, and provide feedback tactfully and considerately.
• Ability to prioritize and plan work activities efficiently.
• Ability to share relevant information, collaborate toward objectives, respond enthusiastically to directives, and support departmental and organizational decisions.
• Ability to meet the listed physical demands, including regularly lifting and moving objects weighing up to 50 pounds.

Nice To Haves

• Proven ability to lead and contribute effectively in various organizational settings or groups.
• Proficiency in Microsoft Office and Google Suite.

Responsibilities

• Ensure availability to work at least 15 hours each week, as determined by the Community Manager, and complete on-site shifts of at least three hours.
• Work additional hours, including evenings, weekends, and overtime, as needed.
• Assist with move-outs, turnover, and move-ins that extend beyond normal part-time hours.
• Conduct all prospect tours of the community and follow up with assigned prospects in a timely manner.
• Plan, implement, and carry out marketing duties and resident events.
• Maintain Lifestyle by Core brand standards throughout the community.
• Assist in securing partnership opportunities for the community.
• Create content for social media and marketing materials, including using Canva.
• Post to social media as directed by the Community Manager.
• Perform evening and/or overnight on-call and round duties.
• Present to student organizations and attend sponsored events on behalf of the community.
• Assist with outbound marketing and leasing activities as needed.
• Complete special projects assigned by the Community Manager.
• Ensure compliance with Core Spaces policies and procedures.
• Ensure property presentation consistently meets brand and company standards.
• Assist with clerical and office-related tasks as required.

Benefits

• A culture that provides a sense of belonging.
• Competitive pay.
• Generous paid time off.
• An environment that provides employees a voice to share perspectives.
• Employee Assistance Program (EAP) with access to confidential support services.
• 20% employee housing discount.
• Potential discretionary commission of up to $25 per signed lease, based on individual performance and management approval.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED