Kinston Community Center Operations Supervisor

City of Kinston•Kinston, NC

1d•Onsite

About The Position

The Community Center Operations Supervisor oversees the daily operations, activities, staff, maintenance, and safety of the Kinston Community Center. The role coordinates facility use and rentals, room reservations and layouts, programs, memberships, and athletic activities, while maintaining center records and responding to patrons’ questions and concerns. The position also oversees pool operations, including inspecting the pool, testing and adjusting water chemicals, maintaining logs, and recruiting, training, and scheduling lifeguards. The supervisor participates in lifeguard duties as needed, including monitoring swimmers and responding to emergencies. Additional duties include supervising and coaching staff, coordinating maintenance and cleaning, handling purchases and budget recommendations, and supervising community service workers. Work is performed under the regular supervision of the Community Center Administrator. The employee may work indoors and outdoors and is exposed to hazards, extreme temperatures, and noise associated with parks and recreation.

Requirements

Graduation from an accredited college or university with a degree in recreation administration, exercise science, or a related field, plus some experience in recreation programming or administration; or an equivalent combination of education and experience.
Possession of a valid North Carolina Driver’s License.
Possession of first aid and CPR certifications.
Ability to physically perform climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Ability to perform medium work, exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
Visual acuity sufficient to monitor recreational activities, prepare and analyze data, operate a computer, inspect small parts or defects, observe surroundings, and inspect others’ work.
Knowledge of recreational activities, events, program management, public recreation trends, and resources and facilities used in public recreation.
Working knowledge of City personnel, purchasing, and budget policies and procedures; supervisory principles; and safe recreation program and facility management practices.
Ability to oversee a recreation center, supervise and coordinate employees and volunteers, organize activities for all ages, communicate effectively, interact courteously with the public, plan and evaluate programs, and maintain effective working relationships.

Nice To Haves

Possession of Lifeguard Certification.
Possession of Certified Pool Operator (CPO) certification.

Responsibilities

Plan, coordinate, and oversee daily community center operations, facility use, maintenance, activities, programs, and patron services.
Process rentals and room reservations, assist prospective renters, explain policies, provide tours, prepare contracts and correspondence, and maintain the reservation calendar.
Coordinate room layouts, equipment, staffing, and setup and breakdown for rentals, programs, and events.
Coordinate center programs and activities with outside agencies, service providers, and City departments.
Supervise facility and equipment maintenance, report damage and losses, submit maintenance requests, and oversee or participate in cleaning.
Train, schedule, assign, supervise, and evaluate center staff; provide direction and performance coaching.
Oversee pool operations, inspect the pool, test and adjust water chemistry, maintain logs, and report maintenance needs.
Recruit, hire, train, schedule, and supervise lifeguards; ensure their training and certifications remain current; review timesheets; and perform lifeguard duties as needed.
Monitor pool activities, supervise swimmers in the pool and on decks, enforce rules, and respond to emergencies as necessary.
Process and maintain memberships and accounts, sell memberships, use membership software, check in patrons, and provide information about programs, equipment, facilities, and activities.
Prepare the center for athletic activities, set up athletic equipment, and maintain gym and fitness room equipment.
Oversee and perform building opening and closing procedures.
Monitor work for compliance with policies and procedures and recommend changes or improvements.
Monitor the front desk, greet visitors, answer questions, and respond to public information requests.
Provide on-site supervision of community service workers, schedule and assign tasks, ensure safety compliance, and document attendance and hours.
Participate in preparing the recreation center budget, submit budget recommendations, and purchase materials and supplies.
Investigate and respond to complaints, problems, and requests related to programs and facility issues, taking corrective action as needed.
Prepare and maintain reservation, utilization, and program records and reports.
Perform related duties as required.