Operations Supervisor - Safari Island Community Center

The Sports Facilities Companies•Waconia, MN

8d•$16 - $18

About The Position

The Operations Supervisor oversees daily operations at Safari Island Community Center, ensuring the facility runs smoothly and provides a safe and enjoyable environment for patrons. The role includes managing staff, coordinating events, maintaining equipment, and addressing operational issues. The supervisor provides service to guests and staff, enforces facility policies, responds to guest concerns and incidents, and supports other departments as needed. The position is part-time and non-exempt.

Requirements

Ability to work with a wide variety of ages, from preschool through adult.
Knowledge of maintenance and operations is highly desirable.
Proven experience in facility management, preferably in a venue or similar environment.
Flexible work schedule, including nights, weekends, holidays, and long hours; regular attendance is necessary.
Excellent verbal and written communication skills.
Ability to maintain focus in a high-volume, fast-paced environment.
Excellent guest service skills.
Detail-oriented, with outstanding organizational skills.
Ability to multitask and prioritize.
Ability to remain calm and focused in difficult and stressful situations.
Respectful and friendly conduct toward athletes, guests, visitors, spectators, leaders, and fellow team members.
Ability to work well with others.
Commitment to the safety and wellbeing of others.
Valid driver's license.
Ability to lift 50 pounds waist high.
Ability to stand for extended periods.
Ability to work indoors and outdoors year-round.
Ability to work independently in a busy environment.
Must comply with safety and health code standards.

Nice To Haves

Knowledge of maintenance and operations.

Responsibilities

Provide courteous and friendly service to all guests and staff.
Supervise and coordinate daily venue operations, including maintenance, scheduling, and facility management.
Assist with managing inventory of venue supplies, including maintenance materials, food and beverage items, and equipment.
Respond to guest concerns and direct them to the appropriate manager for resolution.
Enforce facility policies and procedures.
Maintain general knowledge of program options and facility events.
Assist other departments as necessary.
Ensure correct equipment is available for all games.
Monitor operations.
Respond to incidents, accidents, injuries, and altercations as needed.
Complete and file corresponding paperwork as necessary.
Assist with daily maintenance and upkeep of department equipment.
Assign duties to staff during shifts.
Inspect equipment and communicate repair or replacement needs to management.
Ensure health and safety standards are followed.
Open and close facilities.
Communicate with the Operations Manager and General Manager regarding event setup and breakdown.
Complete special projects, daily assignments, and other duties as directed by management.