Community Case Manager-Victory Gardens
About The Position
The Community Case Manager provides community support and case management services, primarily through direct care in community-based settings. The role guides, assists, and supports individuals with complex psychiatric, substance abuse, medical, social, and legal issues to improve daily living skills and support their recovery. Hours may vary by program. The position provides services such as targeted case management, housing support, and skill development; completes rehabilitation assessments and recovery plans; and helps clients participate in learning, employment, and social activities. The Case Manager collaborates with clinical, educational, vocational, and social service agencies, assesses client needs and adjusts interventions, completes required documentation, and may transport clients using a personal vehicle for agency business. The role also supports self-help and advocacy groups and participates in required meetings.
Requirements
- Bachelor’s degree and one to two years of experience in mental health and substance abuse fields; a master’s degree may be considered in lieu of general experience.
- Experience managing program delivery and providing residential and community case management services.
- Proficiency with Microsoft applications and other computer applications used for data tracking and outcome reporting.
- Ability to adapt to change and competing priorities.
- Ability to de-escalate crisis situations with professionalism and sound judgment.
- Valid driver’s license, reliable vehicle, current vehicle registration, and insurance.
- Ability to interact effectively with clients and members of teams within and outside the agency.
- Knowledge of human services principles and ability to determine appropriate client interventions.
- Ability to solve practical problems and handle varied situations with limited standardization.
- Proficiency with Microsoft Office, electronic health records, filing, and other administrative tasks.
- Skill in individual and group-based interventions.
- Strong organizational and time-management skills.
- Clear verbal and written communication and presentation skills.
- Strong interpersonal skills, professional demeanor, and a positive, service-oriented attitude toward internal and external customers.
- Ability to adhere to strict confidentiality and HIPAA guidelines.
Nice To Haves
- Bilingual Spanish.
Responsibilities
- Provide community support services, including targeted case management, housing support, and teaching skill development.
- Complete timely rehabilitation assessments and reassessments, and complete or update recovery plans.
- Engage clients and partner with them to increase or maintain involvement in learning, motivation for change, work, and social activities.
- Pursue outcomes in continuing education, employment, and socialization for clients.
- Develop relationships with clinical, educational, vocational, and other social service agencies to support clients’ increasing independence in the community.
- Continuously assess clients, modify interventions as appropriate, and complete documentation and paperwork required by funders, programs, and the agency.
- Provide transportation to clients as appropriate using a personal vehicle for agency business.
- Assist in facilitating self-help and advocacy support groups for program consumers.
- Attend and participate in required meetings.
- Follow Chrysalis Center, Inc. policies, procedures, and standards.
- Perform other duties as assigned.
- Maintain required client documentation and paperwork on time.
- Manage relationships on behalf of the agency and clients professionally and respectfully.
- Work collaboratively with the Chrysalis team and provide guidance, assistance, and support to clients.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
