Community Care Navigator

COMMUNITY WELLNESS PARTNERS•New Hartford, NY

45d•$20 - $20•Onsite

About The Position

Community Wellness Partners is seeking a compassionate, organized Community Care Navigator to join our Healthy Alliance team. In this role, you'll help individuals access healthcare, food, housing, transportation, and other community resources that support their overall health and well-being. This is a meaningful role where you can make a difference every day while building relationships throughout the community.

Requirements

Compassion for helping others.
Strong communication and interpersonal skills.
Excellent organization and time management.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable using computers and electronic documentation systems.
Strong problem-solving skills and attention to detail.
Ability to work independently while collaborating effectively with a team.
High school diploma or GED required.

Nice To Haves

Associate degree in health, human services, social work, or a related field preferred.
Experience in healthcare, social services, customer service, case management, or community outreach is preferred but not required.
Bilingual or multilingual candidates are encouraged to apply.
Equivalent education and experience will be considered.

Responsibilities

Manage incoming referrals and provide timely outreach and follow-up.
Complete screenings and eligibility assessments.
Connect individuals with health and community resources that address health-related social needs.
Coordinate referrals and help individuals navigate available services.
Maintain accurate documentation in electronic systems.
Collaborate with healthcare providers, community organizations, and internal team members.
Monitor referral outcomes and assist with resolving barriers to services.
Track data and identify opportunities to improve the program.
Participate in community outreach activities, meetings, and events.
Stay current on programs, community resources, and policies that impact the people we serve.
Perform other duties as assigned.