Community Care Liaison - Hospice

The Care Team Home Health & Hospice•Carmel, IN

13d

About The Position

The Community Care Liaison (CCL) grows The Care Team Hospice’s presence in the community by developing referral partnerships and increasing awareness, trust, and use of hospice services. The liaison represents hospice services to physicians, hospitals, healthcare providers, patients, families, and other referral sources, serving as a knowledgeable resource on hospice care and its value. Success is measured by census growth through effective partnerships and consistent outreach. The role also includes guiding patients and families through hospice discussions and the consent process with professionalism and empathy. Regular travel is required within the assigned and extended geography for training and meetings. Reliable transportation, a valid current driver’s license, and current auto insurance are required.

Requirements

Bachelor’s degree or equivalent.
1–2 years of healthcare-specific outside sales experience.
Ability to travel regularly within assigned and extended geographies for training and meetings.
Reliable transportation.
Valid and current driver’s license and current auto insurance.

Nice To Haves

1–2 years of hospice or home health sales experience.

Responsibilities

Build and expand relationships with physicians, healthcare partners, and key decision-makers to drive referral volume and market growth.
Educate the community about hospice and advocate for comfort-focused, patient-centered care.
Achieve and exceed census and admission targets by positioning the hospice as a preferred provider in the community.
Engage regularly with healthcare providers and referral sources to build collaborative partnerships focused on patient well-being.
Lead hospice discussions with patients and families, explain services, and guide the consent process with professionalism and empathy.