Community Care Coordinator - Clinically Licensed
About The Position
The Community Care Coordinator (CCC) provides patient healthcare coordination services and builds relationships with referral sources. The role helps transition patients to home care, including attending discharge or multidisciplinary rounds in acute care, ambulatory, and other health-system settings to support transitions between care settings. The coordinator identifies prospective patients and assesses home-care eligibility, reviews insurance and medical documentation, assists with discharge planning, coordinates physician-ordered services and ancillary care after discharge, and serves as a patient resource. The position also supports facility relationships, participates in care integration meetings, collaborates with patients and care-team members, and completes clinical documentation according to agency protocol and Medicare and federal guidelines. The coordinator must notify the referring facility manager before contacting patients. The listed schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The agency is Kettering Home Care.
Requirements
- Associate degree with a minimum of two years of experience, or an equivalent combination thereof.
- Valid driver's license and auto insurance in the candidate's name as a driver.
- Capability to meet all physical demands of the position.
Nice To Haves
- Preferred clinical license in the state of service as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).
- Discharge planning experience.
- Effective, compassionate communication and a positive attitude.
- Problem-solving ability focused on achieving the best possible outcome.
- Attention to detail, observance, and ability to follow directions.
Responsibilities
- Identify prospective patients and determine eligibility for home care.
- Review patient insurance and medical documentation.
- Increase awareness of the agency’s services.
- Assist hospital and facility personnel with discharge planning.
- Coordinate healthcare services ordered by the attending physician and ensure coordination of ancillary services after discharge.
- Serve as a resource for patients and promote their well-being as part of facility teams.
- Maintain facility accounts and relationships.
- Review and complete clinical documentation in accordance with agency protocol and Medicare and federal guidelines.
- Participate in care integration meetings.
- Build and maintain positive relationships with patients, clients, facility and hospital personnel, physicians, and other team members.
- Notify the referring facility manager before contacting patients.
- Attend discharge or multidisciplinary rounds in acute care, ambulatory, and other health-system settings as applicable.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off for eligible teammates
- 401(k) participation
- Historically, company matching of 401(k) contributions
- Company-paid life insurance
- Disability insurance
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
