Community Care Coordinator - Clinically Licensed
About The Position
The Community Care Coordinator (CCC) provides patient healthcare coordination services and supports transitions to home care. The role involves identifying potential patients, determining eligibility, reviewing insurance and medical documentation, and assisting patients and facility personnel with discharge planning. The coordinator may attend discharge or multidisciplinary rounds in acute care, ambulatory, and other health system settings to help patients transition between settings. The CCC coordinates physician-ordered healthcare and ancillary services after discharge, serves as a resource for patients, and builds positive relationships with patients, referral sources, facility and hospital personnel, physicians, and other team members. The role also includes completing clinical documentation in accordance with agency protocols and Medicare and Federal guidelines. Duties may change or be reassigned.
Requirements
- Associate degree with a minimum of two years’ experience, or a combination thereof.
- Valid driver’s license and auto insurance in the applicant’s name as a driver.
- Capable of meeting all physical demands.
- Effective, compassionate communication and a positive attitude.
- Problem-solving ability to handle situations and support the best possible outcome.
- Attention to detail, observance, and ability to follow directions.
Nice To Haves
- Clinical license in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).
- Discharge planning experience.
Responsibilities
- Identify future patients and determine eligibility for home care.
- Review patient insurance and medical documentation.
- Increase awareness of services offered.
- Assist hospital and facility personnel in the discharge planning process.
- Coordinate healthcare services ordered by the attending physician and ensure coordination of ancillary services after discharge.
- Serve as a resource for patients and promote their well-being as part of facility teams.
- Maintain facility relationships and build positive relationships with patients, clients, facility and hospital personnel, physicians, and other team members.
- Review and complete clinical documentation in accordance with agency protocol and Medicare and Federal guidelines.
- Participate in care integration meetings and discharge or multidisciplinary rounds as applicable.
- Notify the referring facility manager before contacting patients.
Benefits
- Medical, dental, and vision insurance with plan flexibility.
- Paid time off for eligible teammates.
- 401(k) participation.
- Historically, company matching of 401(k) contributions.
- Company-paid life insurance.
- Disability insurance.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
