Community & Business Banker
First Interstate BancSystem•Watertown, SD
•Onsite
About The Position
The Community & Business Banker delivers personalized client service by holding financial conversations with clients and prospects to identify needs and provide appropriate solutions. The role maintains client relationships in alignment with First Interstate Bank’s Service Commitments, vision, and values. The position is located at the Watertown, South Dakota 5th St. S.E. branch. Typical work hours vary based on scheduling and business needs, and travel may be required as needed.
Requirements
- High school diploma or GED required.
- One to three years of banking or related experience required.
- Registered Mortgage Loan Originator per the SAFE Act within 30 days of hire.
- Strong attention to detail and ability to follow verbal and written instructions.
- Maintain confidentiality and use tact and diplomacy when interacting with clients and coworkers.
- Working knowledge of personal computers, Microsoft software programs, and strong 10-key skills.
- Working knowledge of digital platforms, CRM systems, and emerging technologies.
- Ability to read and comprehend simple instructions, short correspondence, and memos, and write simple correspondence.
- Ability to present information effectively in one-on-one and small-group situations.
- Ability to perform arithmetic using whole numbers, fractions, and decimals; compute rates and percentages; and interpret bar graphs.
- Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
- Timely completion of work, adaptability to workload demands, and ability to meet deadlines.
- Produces complete and accurate work and demonstrates initiative and professionalism.
- Regular and predictable attendance is required.
Nice To Haves
- Associate’s degree preferred.
Responsibilities
- Provide personalized in-person and telephone service by answering client questions, assisting with issues, and offering solutions.
- Open and maintain consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards, and originate personal loans.
- Process new consumer and small business loan requests.
- Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Identify and document referrals to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, using 360 View.
- Build client relationships through outbound engagement and proactive measures.
- Perform teller duties as needed, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
- Complete work accurately with minimal errors.
- Participate in volunteer activities and financial education efforts.
- Stay current on regulatory changes and comply with bank regulations, policies, and procedures related to assigned job functions.
- Perform other duties as assigned.
Benefits
- Generous paid time off in addition to paid federal holidays.
- Child Care Assistance Program for eligible dependents.
- Exercise reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
