Community & Business Banker

First Interstate•Watertown, SD

5d•Onsite

About The Position

The Community & Business Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The role maintains client relationships, emphasizing First Interstate Bank's Service Commitments and acting in accordance with its vision and values. This position is located at the Watertown, South Dakota Uptown branch.

Requirements

High school diploma or GED required.
1–3 years of banking or related experience required.
Registered Mortgage Loan Originator per the SAFE Act within 30 days required.
Strong attention to detail and ability to follow verbal and written instructions.
Maintain confidentiality and use tact and diplomacy when interacting with clients and coworkers.
Working knowledge of personal computers and Microsoft software programs, strong 10-key skills, and working knowledge of digital platforms, CRM systems, and emerging technologies.
Ability to read and comprehend simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
Ability to perform arithmetic using whole numbers, fractions, and decimals; compute rates and percentages; and interpret bar graphs.
Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
Timely completion of work, flexibility to meet workload demands and deadlines, and production of complete, accurate, professional work.
Personal initiative and ability to serve as a positive example for others.
Ability to meet the physical demands of the role, with reasonable accommodations where applicable; regular and predictable attendance is required.
Travel as needed.

Nice To Haves

Associate's degree preferred.

Responsibilities

Deliver personalized in-person and telephone service by answering client questions, assisting with issues, and offering solutions.
Open and maintain consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards, and originate personal loans.
Process new consumer and small business loan requests.
Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
Identify and document referrals to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, using 360 View.
Build client relationships through outbound engagement and proactive measures.
Perform Teller duties as needed, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures.
Perform other duties as assigned.