Community & Business Banker
About The Position
The Community & Business Banker delivers personalized service by speaking with clients and prospects to determine their financial needs and offer appropriate solutions. The role maintains client relationships in keeping with First Interstate Bank’s Service Commitments, vision, and values. It is located at the Garden City, Idaho branch. Typical work hours vary based on scheduling and business needs, and travel may be needed. The position serves clients in person and by phone, opens and maintains consumer and business deposit accounts and other financial products, originates personal loans, and processes consumer and small business loan requests. It identifies and documents referrals to other business lines, builds relationships through proactive outreach, and performs teller transactions as needed. The banker also participates in volunteer activities and financial education efforts, maintains accurate work, and follows applicable banking regulations, policies, and procedures.
Requirements
- High school diploma or GED required.
- 1–3 years of banking or related experience required.
- Registered Mortgage Loan Originator under the SAFE Act within 30 days of hire is required.
- Strong attention to detail and ability to follow verbal and written instructions.
- Maintain confidentiality and use tact and diplomacy when interacting with clients and coworkers.
- Working knowledge of personal computers and Microsoft software; strong 10-key skills.
- Working knowledge of digital platforms, CRM systems, and emerging technologies.
- Ability to read and comprehend simple instructions, correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
- Ability to perform basic arithmetic, compute rates and percentages, and draw and interpret bar graphs.
- Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
- Timely completion of work, ability to adjust to workload demands and deadlines, and commitment to accurate, professional work.
- Personal initiative and ability to serve as a positive example.
- Regular and predictable attendance is required.
- Travel as needed.
Nice To Haves
- Associate’s degree preferred.
Responsibilities
- Provide personalized in-person and phone service by answering client questions, helping resolve issues, and offering solutions.
- Open and maintain consumer and business checking and savings accounts, IRAs, certificates of deposit, consumer and small business credit cards, and personal loans.
- Process new consumer and small business loan requests.
- Hold financial conversations with clients and prospects to identify needs and provide appropriate solutions.
- Identify and document referrals and client activity in 360 View, including referrals to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management.
- Build client relationships through outbound engagement and proactive measures.
- Perform teller duties as needed, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
- Complete work accurately with minimal errors.
- Participate in volunteer activities and financial education efforts.
- Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures.
- Perform other duties as assigned.
Benefits
- Generous paid time off in addition to paid federal holidays.
- Child Care Assistance Program for eligible dependents.
- Exercise reimbursement program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
