Community Banking Associate (Teller)
About The Position
ACNB Bank is hiring a full-time Community Banking Associate (Teller) at its Oregon Pike Office in Lancaster, Pennsylvania. The role serves customers and the surrounding community by performing banking transactions, building customer relationships, identifying customer needs, and providing referrals to appropriate internal partners. The associate also supports daily branch operations by balancing cash and completing transaction settlements, while following internal policies and procedures for risk management and safety. The position includes opportunities to mentor new associates and pursue career advancement within the bank.
Requirements
- High school diploma or equivalent.
- Moderate reading, writing, grammar, and mathematics skills.
- Proficient interpersonal relations and communication skills.
- Strong attention to detail and organizational skills.
- Moderate computer skills, including working knowledge of Microsoft Office programs.
- Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.
Nice To Haves
- Previous customer service and cash handling experience in a retail store, such as a Key Holder or Assistant Manager role, or in a banking environment.
Responsibilities
- Greet and assist customers in a friendly and courteous manner in accordance with the Bank Service Excellence Standards.
- Accept deposits, cash checks, accept loan payments, and sell official checks while maintaining an approved level of cash.
- Ask questions to identify customer needs, enhance relationships, and refer customers to appropriate Community Banking team members.
- Prepare daily settlement and proof of cash transactions.
- Balance the cash drawer accurately and efficiently each day.
- Support compliance with internal policies, procedures, and practices related to risk management and overall safety and soundness.
- Interact with customers and perform banking transactions to serve the communities the bank serves.
- Mentor new associates and generate referrals to internal business partners.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Free or low-cost supplemental health insurance programs for orthopedic/imaging services and high-cost prescriptions
- 401(k) with up to 4% employer match
- Generous paid time off
- 12 bank-paid holidays
- Career growth and ongoing training and development opportunities
- Team environment where relationships matter
- Employee recognition and service awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
