Banking- Head Teller

Citizens Bank & Trust • Lakeland, FL

7d • Onsite

About The Position

Citizens Bank & Trust is looking for a Head Teller for our Dundee location. The Head Teller manages the daily operations of the teller line, including cash balancing, staff coaching, and transaction oversight. This role ensures accurate and compliant processing of customer transactions while providing exceptional service. The Head Teller identifies opportunities to grow customer relationships, supports branch efficiency, and helps maintain a professional, positive environment for both staff and customers.

Requirements

• Experience in banking operations
• Experience with cash balancing
• Experience with staff coaching
• Experience with transaction oversight
• Ability to ensure accurate and compliant processing of customer transactions
• Ability to provide exceptional service
• Ability to identify opportunities to grow customer relationships
• Ability to support branch efficiency
• Ability to maintain a professional, positive environment

Responsibilities

• Manages the daily operations of the teller line
• Oversees cash balancing
• Provides staff coaching
• Ensures transaction oversight
• Ensures accurate and compliant processing of customer transactions
• Provides exceptional service
• Identifies opportunities to grow customer relationships
• Supports branch efficiency
• Helps maintain a professional, positive environment for both staff and customers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed