Community Banker

Oregon Coast Bank•Raymond, WA

8h•$18 - $30

About The Position

A Community Banker completes deposits, withdrawals, and other financial interactions while providing excellent customer service. The role works in a branch office and reports to the Branch Manager. Duties vary by level: Level 1 covers customer service and routine banking transactions; Level 2 adds vault, cash-supply, ATM, ACH, and wire-transfer responsibilities; and Level 3 adds administration of a broader range of customer accounts and safe deposit boxes, including collection of documentation for compliance with Bank, BSA, and Patriot Act requirements. The employee is expected to follow the employee handbook and the standards of conduct and expectations detailed in it. Other related duties and job-related assignments may also be required.

Requirements

High school diploma required.
Minimum of one to two years of prior management or supervisory experience.
Excellent verbal communication skills.
Excellent math skills.
Trustworthiness and ability to act with integrity.
Thorough understanding of customer service.
Ability to learn and use the bank’s PC hardware and software.
Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
Flexibility to deal with changing work hours and locations as needed.

Responsibilities

Promote and maintain positive relations with contacts, customers, and potential customers.
Comply with department and company policies and procedures and contribute to company objectives and goals.
Work as a team member to allocate and coordinate workflow.
Open, close, and update accounts; issue debit cards; assist customers with account issues; and admit customers to safe deposit boxes.
Promote the bank’s products and services and identify opportunities to recommend services that benefit customers.
Cash checks and disburse funds after verifying signatures and sufficient funds.
Accept deposits and verify transaction accuracy, check endorsements, dates, identification, bank names, and document legality.
Prepare, verify, and issue cashier’s checks and bank and personal money orders.
Complete wire forms and process over-the-counter transfers between accounts.
Enter transactions into the bank’s recordkeeping system and provide customer receipts.
Calculate daily transactions using appropriate technology and balance cash drawers at the end of shifts.
Maintain a work area that safeguards negotiable items and confidential records.
Perform notary services and other related duties as assigned.
For Level 2, maintain the vault, order cash supplies for daily needs, balance the ATM daily, process ACH originations, and process and upload wire transfers.
For Level 3, open and/or close certificates of deposit and other consumer, business, trust, IOLTA, minor, and IRA accounts, as well as safe deposit boxes; collect required documentation for compliance with Bank, BSA, and Patriot Act requirements.
Follow the employee handbook and its standards of conduct and expectations.