Community Association Manager

Associa•San Francisco, CA

9d•Onsite

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and partner with other Associa departments. The role requires strong customer service skills and the ability to manage multiple projects. The manager serves as a liaison with association boards and homeowners, visits client communities as needed, and oversees association communications and financial reporting. The position is based at 2001 Union Street, #106, San Francisco, CA 94123. Compensation is $80,000–$85,000, depending on experience.

Requirements

Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook.
Knowledge of communities, property or real estate, and homeowners associations.
Knowledge of the roles of the association board and Community Association Manager, and how they interface with homeowner requests.
Proficient knowledge of typical business correspondence, including grammar, structure, punctuation, and spelling.
Proficient knowledge of conflict resolution techniques.
Professional communication skills, including phone, interpersonal, written, and verbal communication.
Professional customer service skills.
Self-motivated, proactive, detail-oriented, and a team player.
Time-management and time-critical prioritization skills.
Associate degree required.
1–3 years of Community Association experience.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Act as or oversee the primary liaison with Association Boards of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as required by the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within statutory or governing-document time frames.
Review monthly financial reports and ensure management summaries are submitted to the Association Board of Directors.
Provide or oversee recommendations to Association Boards of Directors and committees regarding major capital expenditures needed to maintain the community’s appearance and operation.
Perform other duties as assigned.