Community Association Manager

Access Management•Deltona, FL

12d•$70,000 - $75,000•Hybrid

About The Position

The Portfolio Community Association Manager provides overall supervision of a portfolio of community associations, including property inspections and maintenance, vendor and contract management, budgeting, and invoice processing. The role interacts with homeowners, vendors, board members, committee members, and internal customers, and performs duties in accordance with Access Management’s policies, procedures, and management philosophy. This is a full-time position with a flexible schedule that allows the manager to work remotely part of the time. The role requires occasional work during evenings, weekends, and holidays, and hours may change based on business needs. Regular and consistent attendance is required.

Requirements

Current Florida Community Association Manager License required.
Excellent people skills.
Strong knowledge of Microsoft applications.
Excellent written and verbal communication skills.
Ability to make sound business decisions and work effectively with little or no supervision.
Strong time-management skills.
Strong problem-solving and conflict-management skills.
Ability to work successfully with vendors, personnel, office staff, and all levels of management.
Ability to lift 25 pounds.
Ability to sit for extended periods and stand for long periods, and to move freely about the office and properties.
Willingness and ability to work varied hours, including evenings, weekends, and holidays.

Nice To Haves

Vantaca software experience preferred.

Responsibilities

Supervise the operation and administration of a portfolio of community associations in accordance with management agreements and association policies and procedures.
Act as, or oversee, the primary liaison with association boards of directors and homeowners.
Perform or direct administrative and management duties requested by the board and in accordance with the management agreement.
Develop and ensure effective use of community management tools, including annual calendars, action-item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and operating budgets.
Review monthly financial reports and submit management summaries to association boards.
Conduct CC&R inspections, generate violation notices, and manage the enforcement process.
Recommend or oversee recommendations to boards and committees regarding major capital expenditures needed to maintain community appearance and operations.
Monitor delinquency rates and the collections process.
Attend board meetings as specified in the management agreement and community events as needed.
Prepare board packages within established time frames.
Ensure boards are aware of legal actions involving their associations.
Maintain unit and contract files related to association operations.
Assist boards and architectural review boards with architectural review processes and routine inspections as necessary.
Maintain the records database, including updating resident information.
Manage routine and special-project vendors, including procurement and performance evaluation as contracted.
Coordinate or oversee inspections of building facilities and common areas and arrange appropriate follow-up actions.
Oversee the accounts payable process in accordance with home-office processes and procedures.
Draft annual budgets in coordination with the association controller and board of directors.
Practice and adhere to Access Management’s Service Standards and maintain high personal, professional, and ethical standards.
Assist with operational work as required to maintain workflow and meet schedules.
Participate in meetings and work groups as needed to coordinate activities, communicate issues, obtain approvals, resolve problems, and stay informed about developments, requirements, policies, and regulatory guidelines.
Follow safety precautions, company policies, and standard operating procedures.
Perform other duties, special projects, and related tasks as assigned.