Community Association Manager

Access Management • Deltona, FL

11d • Hybrid

About The Position

The Portfolio Community Association Manager supervises the overall operation and administration of a portfolio of community associations in accordance with management agreements, association policies and procedures, and Access Management’s standards. The role oversees property inspections and maintenance, vendor and contract management, budgeting and invoice processing, and interactions with homeowners, vendors, board members, and committee members.

The manager serves as or oversees the primary liaison to association boards and homeowners, coordinates administrative and management duties, maintains association records and resident information, and supports board and committee processes. The position is full-time and requires a flexible schedule that may include evenings, weekends, and holidays. The manager may work remotely part of the time, depending on business needs.

Requirements

• Current Florida Community Association Manager license.
• Excellent people skills.
• Strong knowledge of Microsoft applications.
• Excellent written and verbal communication skills.
• Ability to make sound business decisions and work effectively with little or no supervision.
• Strong time-management skills.
• Strong problem-solving and conflict-management skills.
• Ability to work effectively with vendors, personnel, office staff, and all levels of management.
• Ability to lift 25 pounds.
• Ability to sit for extended periods and to stand for long periods and move freely about offices and properties.
• Ability and willingness to work varied hours, including evenings, weekends, and holidays.
• Consistent and regular attendance.

Nice To Haves

• Experience with Vantaca software.

Responsibilities

• Supervise the operation and administration of a portfolio of community associations in accordance with management agreements and association policies and procedures.
• Act as or oversee the primary liaison with association boards of directors and homeowners as needed.
• Perform or direct administrative and management duties requested by the board and specified in the management agreement.
• Develop and ensure effective use of community management tools, including annual calendars, action-item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and operating budgets.
• Review monthly financial reports and ensure management summaries are submitted to association boards.
• Conduct CC&R inspections, generate violation notices, and manage the enforcement process.
• Recommend or oversee recommendations to boards and committees regarding major capital expenditures needed to maintain the community.
• Monitor delinquency rates and the collections process.
• Attend board meetings as required by management agreements and community events as needed.
• Prepare board packages within established time frames.
• Ensure boards are aware of legal actions involving their associations.
• Maintain unit and contract files relating to association operations.
• Assist boards and architectural review boards with architectural reviews and routine inspections as necessary.
• Maintain the records database, including updating resident information.
• Manage routine and special-project vendors, including procurement and performance evaluation as contracted.
• Coordinate or oversee inspections of building facilities and common areas and arrange follow-up actions as required.
• Oversee accounts payable in accordance with home-office processes and procedures.
• Draft annual budgets in coordination with the association controller and board of directors.
• Adhere to Access Management’s service standards, policies, and standard operating procedures, and maintain high personal, professional, and ethical standards.
• Participate in meetings and work groups, communicate issues, obtain approvals, resolve problems, and stay informed about developments, requirements, policies, and regulatory guidelines.
• Follow safety precautions and assist with operational work as needed to maintain workflow and meet schedules.
• Perform other duties and special projects as assigned.

Benefits

• Company-issued laptop and mobile phone.
• Vehicle reimbursement allowance.
• Flexible schedule with the ability to work remotely part of the time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed