Community Association Manager

WESTWARD360 ASSOCIATION MANAGEMENT LLC•Tampa, FL
•$75,000 - $85,000•Hybrid

About The Position

Westward360 is seeking a Community Association Manager to join its Florida team. The company provides management services for condominium, townhome, and homeowner associations. The manager oversees all aspects of association management and the day-to-day implementation of procedures and programs to ensure each property is well managed and maintained. The role includes regular interaction with boards, homeowners, and vendors; property maintenance oversight; customer support; meeting organization; and financial guidance and administration. The position offers compensation of $75,000–$85,000, a $2,000 one-year anniversary bonus, eligibility for a CAM bonus program tied to annual revenue milestones, a monthly cell phone stipend, and a flexible hybrid schedule. Benefits include medical, dental, and vision insurance, front-loaded PTO, a 401(k) with company matching up to 4%, and long- and short-term disability coverage at no cost to the employee. Westward360 describes itself as a provider of community management, rental management, and brokerage services across multiple U.S. markets, with more than 50,000 homes under management.

Requirements

  • Active Florida state Community Association Management (CAM) license.
  • At least 4 years of experience as a Community Association Manager for associations larger than 250 units.
  • Ability to understand and explain association finances to Board members and owners.
  • Ability to construct association budgets, prepare special assessments, and provide financial guidance to associations.
  • Valid driver's license.
  • Experience with Google Workspace, including Gmail, Sheets, Docs, and Drive.
  • Advanced communication skills.
  • Ability to plan ahead and consistently meet deadlines.

Responsibilities

  • Manage association operations and implement procedures and programs to ensure properties are well managed and maintained.
  • Conduct daily operations, including regular interaction with Boards of Directors, homeowners, and vendors.
  • Create and update preventative maintenance plans for each property and oversee their execution.
  • Respond to customer inquiries and issues with support from the company's support staff.
  • Meet with contractors to solicit bids or arrange work at properties as needed.
  • Develop professional relationships with vendors and negotiate property-service contracts in accordance with management agreements.
  • Conduct monthly property walk-throughs to identify maintenance needs, violations, and aesthetic issues.
  • Organize agendas and lead owner and Board meetings; approximately four Board meetings per year take place in the evening.
  • Advise Boards of Directors on financial matters, including budget preparation, bills, and invoice approvals.
  • Provide fiscal management, including reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing financial statements for accuracy before distributing them to the Board.

Benefits

  • $2,000 one-year anniversary bonus.
  • Eligibility for Westward360's CAM bonus program, with potential earnings tied to annual revenue milestones.
  • Monthly cell phone stipend.
  • Flexible hybrid schedule.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Front-loaded paid time off.
  • 401(k) with company match up to 4%.
  • Long- and short-term disability coverage at no cost to the employee.
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