Community Association Manager

Associa • Charlotte, NC

10d

About The Position

Associa Carolinas is hiring a Community Association Manager to oversee a dedicated portfolio of up to 10 communities in the Tri-county area, including developing communities, single-family HOAs, and townhomes. The role manages daily administrative, financial, budgeting, code and compliance, maintenance, and capital project operations. The manager collaborates with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff. The position is located in Charlotte, NC 28217.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Professional written and spoken communication skills and knowledge of conflict resolution techniques.
• Customer-service mindset, team orientation, and proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail; takes ownership and initiative; self-directed; and has strong follow-up skills.

Nice To Haves

• At least 2 years of experience in community association, residential management, property management, or leasing.

Responsibilities

• Research and respond to inquiries by phone, email, and in person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials and create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Complete other projects as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED