Community Association Manager

Associa • Charlotte, NC

9d • Onsite

About The Position

Associa Carolinas is hiring a Community Association Manager to oversee a dedicated portfolio of up to 10 communities in the Tri-county area, including developing communities, single-family HOAs, and townhomes. The manager oversees daily administrative, financial, budgeting, code and compliance, maintenance, and capital project operations. The role involves partnering with homeowners, Board of Directors members, committee members, vendors, contractors, internal departments, and onsite staff. The position is located in Charlotte, NC 28217.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Professional written and spoken communication skills.
• Knowledge of conflict resolution techniques.
• Customer-service-minded and team-oriented, with a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized, detail-oriented, takes ownership and initiative, self-directed, and has strong follow-up skills.

Nice To Haves

• Two or more years of experience in community association, residential management, property management, or leasing.

Responsibilities

• Research and respond to inquiries by phone, email, and in person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
• Communicate community news and events, maintenance projects, and HOA violation notices to homeowners by email, mass email, letters, and flyers.
• Review financials and create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Complete other projects as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED