Community Association Manager

Associa•Broomfield, CO
•Onsite

About The Position

Associa Colorado is seeking an experienced onsite Community Association Manager in Broomfield, Colorado. The position provides overall business supervision of a community association, including its finances, maintenance, insurance, and service delivery. The manager is responsible for the big-picture operation of the community and works collaboratively with internal and external customers, including homeowners, vendors, board members, and committee members. The manager oversees the association in accordance with its management agreement and policies, serves as a liaison with the board and homeowners, and coordinates administrative, financial, property-inspection, vendor, and project-management activities. The role includes travel to client associations for meetings, inspections, walk-throughs, and community events as needed.

Requirements

  • Two years of customer service experience.
  • Financial and accounting acumen.
  • Bachelor's degree preferred.
  • Three to five years of community management experience preferred, but not required.

Nice To Haves

  • Bachelor's degree.
  • Three to five years of community management experience.
  • Project management experience.

Responsibilities

  • Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and as specified by the management agreement.
  • Prepare agendas, update management reports, and compile documents and copies for board meeting packages.
  • Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within applicable statutory or governing-document deadlines.
  • Update homeowner and association information in C3 and shared files.
  • Coordinate or oversee inspections of building facilities and common areas, and arrange follow-up actions as needed.
  • Supervise the association's operation and administration in accordance with the management agreement and association policies and procedures.
  • Act as or oversee the primary liaison with the association's Board of Directors and homeowners.
  • Perform or direct administrative and management duties requested by the Board of Directors and covered by the management agreement.
  • Ensure Associa community management tools are developed and used effectively, including annual calendars, action-item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and fiscal-year operating budgets.
  • Review monthly financial reports and ensure a management summary is submitted to the Board of Directors.
  • Provide or oversee recommendations to the Board of Directors and committees regarding major capital expenditures needed to maintain the community's appearance and operation.
  • Oversee Architectural Review Board application processing and conduct onsite community inspections as necessary.
  • Monitor corporate and client delinquency rates and the collections process for the account portfolio.
  • Ensure the Board of Directors is aware of legal actions involving the association.
  • Maintain unit and contract files related to association operations.
  • Manage routine and special-project vendors, including procurement and performance evaluation as contracted.
  • Oversee Associa staff as provided for by the contract.
  • Oversee the accounts payable process in accordance with Associa home-office processes and procedures.
  • Perform other duties as assigned.

Benefits

  • World-class training.
  • Additional income opportunities.
  • CAI (Community Association Industry) course/designation assistance.
  • Paid time off and holidays.
  • Comprehensive medical benefits.
  • Mileage reimbursement.
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